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Zendesk Sunshine Conversations (formerly Smooch) logo — Enabling businesses to connect customer data to deliver the...

Zendesk Sunshine Conversations (formerly Smooch)

Enabling businesses to connect customer data to deliver the best CX. Follow Zendesk to keep the conversation going

Founded 2015 Canada Montreal, Canada 9 employees Seed Total: $10.00M AI

General Information

Company Name Zendesk Sunshine Conversations (formerly Smooch)
Founded Year 2015
Location Canada Montreal, Canada
Employees 9
Industries AI
Funding Stage Seed
Social

BounceWatch is an independent company data service, not affiliated with Zendesk Sunshine Conversations (formerly Smooch). To contact Zendesk Sunshine Conversations (formerly Smooch), visit smooch.io.

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About Zendesk Sunshine Conversations (formerly Smooch)

Zendesk Sunshine Conversations (formerly Smooch) is a part of Zendesk’s open and flexible CRM platform, Zendesk Sunshine, which aims to help businesses connect customer data for delivering exceptional customer experiences. Established in 2015 and headquartered in Canada, the company focuses on AI and offers a platform for unifying conversations across various digital channels. This unified approach ensures that essential business functions such as sales, service, and marketing have the necessary context to provide top-notch customer experiences.

The latest significant investment in Zendesk Sunshine Conversations was a $10.00M Seed Round in August 2016, with contributions from noteworthy investors including Real Ventures, iNovia Capital, and TA Associates.

Business keywords: CRM Platform, Digital Channels, Conversational Messaging, Customer Data Integration, Sales Enablement, Service Context, Marketing Integration, Developer-Friendly APIs, Bots, Software Integration

Funding Rounds & Investors (1)

View All
Funding Stage Amount Investors Lead Investors Date
Seed Round $10.00M 3
Real Ventures iNovia Capital TA Associates
Real Ventures, iNovia Capital +1
08 Aug 2016

Zendesk Sunshine Conversations (formerly Smooch) Alternatives & Competitors

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FAQ About Zendesk Sunshine Conversations (formerly Smooch)

Enabling businesses to connect customer data to deliver the best CX. Follow Zendesk to keep the conversation going
Zendesk Sunshine Conversations (formerly Smooch) was founded in 2015.
Zendesk Sunshine Conversations (formerly Smooch) is headquartered in Montreal, Canada.
Zendesk Sunshine Conversations (formerly Smooch) operates in AI. Its work centres on CRM Platform, Digital Channels, Conversational Messaging and Customer Data Integration.
Zendesk Sunshine Conversations (formerly Smooch) has approximately 9 employees.
Zendesk Sunshine Conversations (formerly Smooch) has completed 1 funding round, raising a total of $10.00M. The latest funding stage is Seed.
Top alternatives and competitors to Zendesk Sunshine Conversations (formerly Smooch) include Exceed.ai by Genesys, Lattice Engines, TalkLift, Conversocial, A Verint Company, Webio. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Zendesk Sunshine Conversations (formerly Smooch) and Exceed.ai by Genesys are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Zendesk Sunshine Conversations (formerly Smooch), https://bouncewatch.com/company/zendesk-sunshine-conversations-formerly-smooch, updated 2 December 2024. When citing, please name BounceWatch and link this page.

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