Agent.ai is a United States-based startup, founded in 2015, that offers AI-enhanced customer service software. The company's technology leverages event-based machine learning and natural language processing engines to facilitate real-time communication between businesses and their customers. It allows businesses to provide personalized support, around the clock, via the customers' preferred communication channels. Moreover, it aims to enhance the productivity of customer service agents. The company recently secured Seed Round investment in September 18, 2017, with backing from Future Energy Ventures and Innogy Ventures.
