ShoutOUT Labs

ShoutOUT Labs

ShoutOUT Labs is a leading customer experience SaaS (Software-as-a-Service) solution provider in Sri Lanka, founded in 2016. Their clientele includes well-known global and local companies such as Dilmah (Sri Lanka), Massy Group (Caribbean Islands), LOLC (Cambodia), the F1 Group (Nepal), Ooredoo (Algeria), and Hero Experience (UAE).

ShoutOUT offers a range of products including ShoutOUT Loyalty, a customer data platform for rewarding loyal customers; ShoutOUT AI Chatbot, an AI-powered chatbot for customer interactions; and ShoutOUT Engage, a content management platform for personalized communication via SMS and Email.

The company has received notable recognition and awards, including being listed under the Gartner Peer Insight ratings with a rating of 4.9/5.0. ShoutOUT Labs has also been recognized as one of the top 10 customer communication management platforms by "The Insight Partners" and has managed the largest loyalty program in the Caribbean Islands for Massy Group. Their AI product was awarded the NBQSA award in the business solution category in 2020.

Last investment of $70.00K Pre Seed Round was made on 24 April 2017, with the investor being Arimac.

To learn more about ShoutOUT Labs and their approach, visit their website at shoutoutlabs.io. Interested parties can also book a demo for an interactive session at calendly.com/max-shoutoutai/discovery.