Czech Republic
ALVAO ITSM is an AI-driven IT Service Management (ITSM) and IT Asset Management (ITAM) solution designed for Microsoft 365. The platform offers AI-powered capabilities to streamline asset registration and user ticket resolution, enabling IT teams to focus on strategic projects. ALVAO Service Desk, a Microsoft 365-focused ITSM software, operates on the Azure cloud, providing fast AI-driven features and a user-friendly interface. The solution is certified with ISO 27001, NIS2, and SOC 2, ensuring security and facilitating Enterprise Service Management (ESM) capabilities to enhance IT productivity and customer satisfaction.
ALVAO Asset Management, another component of the platform, is designed with a strong focus on security and holds ISO 27001, NIS2, and SOC 2 certifications. It enables efficient IT asset management, offering visibility and optimization throughout the asset lifecycle. With a track record dating back to 1999, ALVAO operates in the Finance and Information Technology industries, providing comprehensive consultancy services for IT transformational projects. Although specific details about the company's headquarters, last investment, and investors are not available, ALVAO ITSM stands out as a promising player in the ITSM and ITAM space, leveraging AI and security to deliver value to its clients.
