Korea South
CallGate is a mobile platform with over 30 million users that provides various mobile contents to customers' smartphones through its 'Visible ARS' service. The company's SDK integrated into partner apps pops up the 'Visible ARS' screen on customers' smartphone displays without the need for separate app installation, supporting effective communication between businesses and customers.
CallGate offers diverse solutions tailored to the scale and communication infrastructure of businesses, catering to over 300 large companies, numerous mid-sized and small enterprises, public institutions, and local governments. It provides services such as 'Smart Notification Service,' 'Web Voice,' 'Digital ARS,' and 'Call Platform Service.' Additionally, it introduced the 'Visible Payment' service, a tap-type payment service that simplifies the payment process by popping up the payment screen during calls and allowing customers to tag their cards on the back of their smartphones for quick and convenient transactions.
Founded in 2005 and headquartered in South Korea, CallGate focuses on continuous research and development to lead contact center solutions in the ever-changing digital environment. Leveraging its expertise as a leading 'Visible ARS' company, CallGate aims to set the standard for contact centers while expanding its business based on 'Visible ARS' to become a mobile platform company.
The company recently received a KRW10.00B investment in a funding round on 16 May 2023 from The Wells-Kiwoom Growth Capital Investment Association. This investment reflects the industry's confidence in CallGate's innovative approach to customer communication and mobile platform services.
