Noida, India
Cogent E Services is an Indian-based Information Technology startup established in 2004. The company specializes in providing end-to-end Customer Experience (CX) solutions with omni-channel capabilities. Their offerings encompass various customer interaction touch-points, including sales and support through voice and non-voice channels, back office solutions, transformative services, and digital marketing. Cogent E Services stands out by leveraging customer interaction data analytics and technology to help clients gain insights and effectively manage customer interactions.
With a diverse client base spanning across more than 10 industry verticals, including high-growth sectors such as banking and financial services and e-commerce, Cogent E Services has positioned itself as a key player in the business landscape. The company's presence in seven cities in India across 16 sites allows them to service customers in more than 10 languages, including English, Hindi, and regional languages.
Although specific details about the last investment and the investors are not available, Cogent E Services continues to expand its footprint and enhance its offerings in the customer experience management domain. To learn more about Cogent E Services, visit their website at www.cogenteservices.com.
