Conversation Design Institute (CDI) logo — CDI is the leading training, certification, and consulting g...

Conversation Design Institute (CDI)

CDI is the leading training, certification, and consulting group for building conversational AI assistants at scale.

Founded 2018 The Netherlands The Netherlands 25 employees AI, Content Creators +3

General Information

Company Name Conversation Design Institute (CDI)
Founded Year 2018
Location The Netherlands The Netherlands +1
Founders / Decision Makers
Team member
Employees 25
Industries AI, Content Creators, Internet +2

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Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

Product Launch Sep 24, 2026

Conversation Design Institute has launched its full workshop catalogue, featuring 28 workshops across 4 phases, built on the CDI Standards Framework.

Major Customer Win Sep 21, 2026

CDI has successfully assessed and trained Conversational AI teams at Vodafone, Lloyds, and NatWest.

About Conversation Design Institute (CDI)

Conversation Design Institute (CDI), founded in 2018, positions itself as the leading player in the training, certification, and consulting sector for conversational AI assistants. With bases in both Austin, USA, and Amsterdam, NL, this Netherlands-headquartered company serves over 200 enterprise clients and has educated more than 15,000 students globally.

Specializing in developing scalable high-quality chatbots and voice applications, CDI has become integral to numerous world-class enterprises, including industry giants like Microsoft and Salesforce. These organizations are part of the CDI Foundation, a non-profit advancing human-centered AI through research and industry standards, also pioneering events like the Conversation Design Festival.

Despite its robust industry standing and expansive network across sectors like AI and Internet, CDI has yet to secure an investment round, inviting attention from potential investors looking to participate in a rapidly growing field.

Taxonomy: Conversational AI, Chatbot Development, Voice Assistants, Conversation Design, Certification Programs, Enterprise Training, AI Consulting, Human-Centered AI, Conversational Copywriting, UX Writing, Scenario Development, Customer Service Automation, Technology Standards, AI Assistant Deployment, Digital Marketing Integration

Services & Products

Training and Certification
Consulting Services
Workshops
AI Maturity Assessment
Chatbot Excellence Program

Target Customers

Businesses in Finance Healthcare Industry Telecom Sector Government Agencies Higher Education Institutions Customer Service Teams

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FAQ About Conversation Design Institute (CDI)

CDI is the leading training, certification, and consulting group for building conversational AI assistants at scale.
Conversation Design Institute (CDI) was founded in 2018.
Conversation Design Institute (CDI) is headquartered in The Netherlands.
Conversation Design Institute (CDI) operates in the following industries: AI, Content Creators, Internet, Messaging, Marketing.
Conversation Design Institute (CDI) has approximately 25 employees.
Conversation Design Institute (CDI) offers: Training and Certification, Consulting Services, Workshops, AI Maturity Assessment, Chatbot Excellence Program.
Top alternatives and competitors to Conversation Design Institute (CDI) include Chatbotler, Azumo, Solvemate, boost.ai, Demand.io. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Conversation Design Institute (CDI) and Chatbotler are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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