Covisian is a tech company specialized in providing products, services and technologies for customer experience & customer care.
An international group with more than 23,000 employees working in over 46 locations with more than 150 clients.
Covisian strives to build an easier world by solving the small everyday problems of businesses and consumers through excellent customer management services.
The essence of Covisian is contained in three simple words that summarize our corporate philosophy, business approach and operating model. TECH as the continuous drive to innovate, research, develop and create value for the market. PEOPLE at the heart of every business. Because Covisian takes care of all the people it comes into contact with: employees, customers and clients. SMILES as the result of the experience that creates the interaction between people and technology.
Covisian offers high value-added services to clients who require a dynamic, concrete and result-oriented approach to customer management. Starting with the analysis of needs, Covisian identifies solutions in a broad and growing offering: Omnichannel customer services Business development & sales Help desk and digital tutoring Credit management & litigations
Our services allow you to create a direct relationship with your customers and easily solve their problems.
Covisian is headquartered in Italy and operates in the Messaging and Telecommunications industry. Since its establishment in 1999, it has received a recent Private Equity Round investment as of 01 January 2022, with Keyhaven Capital Partners being the investors.