DigiTech is a rapidly expanding outsourcing and offshoring company based in Delhi/NCR. Established in 2017, the company's primary objective is to provide cost-effective and hybrid contact center solutions to the Telecom, BFSI, E-retail, Direct Media, and DTH sectors. With a partnership-focused approach, DigiTech distinguishes itself in the market, investing in its partners' businesses to foster growth with top-tier technological infrastructure. The management team boasts a decade of collective experience with deep industry knowledge, including Telecom, Banking & Finance, Retail, E-commerce, Market Research, Travel & Hospitality, and Information Technology.
Services Offered: DigiTech offers inbound and outbound call center services, as well as email, web-chat, and social media support. The company also provides backend transaction processing, auditing, and consulting services.
Although the specific last investment and investors are not provided, DigiTech's focus on customer experience and diverse service offerings aligns with current market demands, positioning it as a potential target for venture capital investment, especially given its rapid growth and impact in the Outsourcing & Offsourcing sector.