Huixquilucan, Mexico
Feedbox CEM is a feedback platform designed to enhance the feedback experience for both customers and companies. Founded in 2010 and operating in the Big Data and Marketing industries, Feedbox CEM offers a solution to collect customer feedback en masse at the point of sale, analyze it in real time, and take actionable insights through their CEM platform.
Feedback from customers is gathered through a dedicated touchscreen terminal or a web-based interface, then channeled through their cloud-based Control Center (FB-CC). The data is outputted to their proprietary Business Intelligence tool (FB-BI) or any other application of choice. Feedbox CEM presents itself as a versatile solution applicable to any industry and location worldwide.
While information about the headquarter and recent investments is currently unavailable, Feedbox CEM's slogan "EMPOWERING YOUR OPINION!" reflects its commitment to improving the feedback process for both consumers and businesses. The company's offering aligns with the growing significance of customer feedback in informing business decisions and strategies, especially in the age of big data and real-time analytics.
