FICX logo — Redefining the future of customer engagement with innovative...

FICX

Redefining the future of customer engagement with innovative no-code CX solutions.

Founded 2012 11-50 employees Series B Total: $16.00M Data Analytics, Insurtech +2

General Information

Company Name FICX
Founded Year 2012
Employees 11-50
Industries Data Analytics, Insurtech, Messaging and Telecommunications +1
Funding Stage Series B
Social

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About FICX

FICX is a revolutionary force in the realm of customer engagement, offering innovative no-code CX solutions. Since its establishment in 2012, the company has been at the forefront of no-code CX app development and automation, empowering enterprises to swiftly digitize and automate CX journeys. These solutions provided by FICX enable businesses to decrease costs, enhance sales conversions, and uphold customer satisfaction by eliminating friction in sales and service processes. Moreover, FICX has recently attracted significant attention, securing an impressive $8.00M Series B investment on 17 August 2021 from top investors including Liberty Global Ventures, Prytek, NAventures. The company has also garnered recognition, being labeled as a "Cool Vendor in CRM and Customer Support, 2016" by Gartner and listed among the "20 Most Promising Digital Experience Solution Providers in 2017" by CIO Magazine. With its focus on the Insurtech and SaaS industries, FICX is poised for continued growth and success. For further details, visit www.ficx.com.

Taxonomy: No-code CX solutions, Digital transformation, Customer engagement, CX automation, Customer experience optimization, Digital assets management, Operational efficiency, Visual IVR, Contact center optimization

Funding Rounds & Investors (5)

View All
Funding Stage Amount Investors Lead Investors Date
Series B $8.00M 3
Liberty Global Ventures, Prytek +1
17 Aug 2021
Series A Undisclosed 1
Global Fintech Solutions
09 Jul 2018
Venture Round $5.00M 4
2B Angels, AfterDox +2
25 Jul 2017
Venture Round $3.00M 2
2B Angels, AfterDox
01 Jan 2016
Seed Round Undisclosed -
01 Feb 2012

FICX Alternatives & Competitors

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FICX vs
3CLogic
3CLogic United States

Integrating voice with CRM and service management platform's digital channels to transform CX and dr...

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FICX vs
EasySend
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FICX vs
Natterbox
Natterbox United Kingdom

An AI Powered Contact Center Solution for Salesforce.

Venture round
129 employees
AI, Messaging and Telecommunications

FAQ About FICX

Redefining the future of customer engagement with innovative no-code CX solutions.
FICX was founded in 2012.
FICX operates in Data Analytics, Insurtech, Messaging and Telecommunications and SaaS. Its work centres on No-code CX solutions, Digital transformation, Customer engagement and CX automation.
FICX has approximately 11-50 employees.
FICX has completed 5 funding rounds, raising a total of $16.00M. The latest funding stage is Series B.
Top alternatives and competitors to FICX include 3CLogic, EasySend, Natterbox, Pypestream, makepositive. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
FICX and 3CLogic are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for FICX, https://bouncewatch.com/company/ficx, updated 10 October 2024. When citing, please name BounceWatch and link this page.

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