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HGEM logo — Mystery Guest Audits | Guest Feedback | Product Ratings | Re...

HGEM

Mystery Guest Audits | Guest Feedback | Product Ratings | Review Management, combined into an award-winning GEM platform

Founded 2003 United Kingdom Bath, United Kingdom 73 employees Hospitality

General Information

Company Name HGEM
Founded Year 2003
Location United Kingdom Bath, United Kingdom +1
Employees 73
Industries Hospitality
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About HGEM

HGEM is a hospitality-focused startup that specializes in mystery guest assessments, customisable feedback sites, online reputation tracking, and an award-winning Guest Experience Management platform – The Hub. The company, founded in 2003, aims to provide data-led insights into operational efficiency and guest perceptions for hospitality companies. HGEM collaborates with over 10,000 establishments globally, including renowned brands such as wagamama, Brewdog, Peach Pubs, Pret a Manger, and Pizza Express. The company's services support teams in operations and marketing to derive actionable insights and enhance customer loyalty, expand their customer base, and ultimately grow revenue. With a focus on the competitive and rapidly changing hospitality market, HGEM's mission is to empower companies with the necessary insights for success.

Taxonomy: Hospitality Guest Experience Management, Mystery Guest Assessments, Feedback Site Building, Online Reputation Tracking, Guest Experience Management Platform, Data-led Insights, Operational Efficiency, Guest Perceptions, Customer Loyalty, Revenue Growth, Restaurant Assessments, Hotel Assessments, Cinema Assessments, Review Management, Delivery Audits

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HGEM Alternatives & Competitors

HGEM vs
Norelian
Norelian United States

Full circle guest experience

9 employees
Design, Information Technology
HGEM vs
GuestRevu
GuestRevu United Kingdom

Award-Winning Guest Feedback Technology For Busy Hospitality Professionals

26 employees
Hospitality, SaaS
HGEM vs
Basit Otel
Basit Otel Turkey

Innovative hotel management software enhancing guest experiences.

Travel and Tourism

FAQ About HGEM

Mystery Guest Audits | Guest Feedback | Product Ratings | Review Management, combined into an award-winning GEM platform
HGEM was founded in 2003.
HGEM is headquartered in Bath, United Kingdom.
HGEM operates in the following industries: Hospitality.
HGEM has approximately 73 employees.
Top alternatives and competitors to HGEM include Norelian, GuestRevu, Basit Otel, Stayntouch, Zonal. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
HGEM and Norelian are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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