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Illuma logo — Shorter Calls • Better Security • Easier Banking

Illuma

Shorter Calls • Better Security • Easier Banking

Founded 2016 United States Plano, United States 23 employees

General Information

Company Name Illuma
Founded Year 2016
Location United States Plano, United States +1
Employees 23
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About Illuma

Illuma is a Credit Union Service Organization (CUSO) and R&D company headquartered in Plano, Texas. We deliver real-time voice authentication and fraud prevention solutions for credit unions and community banks through our flagship product, Illuma Shield™. Improving Caller Experience, Operational Efficiency, and Account Security With Illuma Shield™ the authentication portion of the call is reduced by 80% or more as callers are identified by an AudioPrint™ using unique characteristics of their voice and device. - Illuma Shield™ brings the brick-and-mortar experience to the contact center. Callers get a warm and personal interaction where they don’t have to jump through hoops to prove who they are. - This system allows agents to reduce the part of the call that tends to cause the most frustration and delays, enabling them to help callers with their questions, concerns, and transactions faster. - Voice biometrics are far better for fraud prevention than even the most extensive security questions. Generating a false positive that misidentifies someone other than the account holder as a match is extremely difficult. Frictionless Authentication from the Start Our passive voice authentication system works seamlessly in the background. - Deployment takes weeks, not months - More than 95% of those invited to enroll say, “Yes!” - 100% of agents say the system is easy to use Bringing Big Bank Technology to Community Financial Institutions on a Budget Credit unions and community banks that want to be ahead of the curve with FinTech partner with Illuma Labs to deploy state-of-the-art technology that features the latest in voice biometrics, AI, and Machine Learning. Illuma Shield™ has been showcased at multiple premier FinTech events such as FinovateSpring and FinovateFall and won Best in Show at VentureTech 2019. Illuma Labs is the exclusive provider for CUNA Strategic Services and has industry endorsements in 34 U.S. states.

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Illuma Alternatives & Competitors

Illuma vs
Access Softek
Access Softek United States

Innovative, Intuitive, and Integrated digital banking software for financial institutions.

249 employees

FAQ About Illuma

Shorter Calls • Better Security • Easier Banking
Illuma was founded in 2016.
Illuma is headquartered in Plano, United States.
Illuma has approximately 23 employees.
Top alternatives and competitors to Illuma include Access Softek. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Illuma and Access Softek are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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