Bethesda, United States
ISM, Inc. is a renowned company that has been operating since 1985, offering customer engagement strategies and solutions to leading organizations across the globe. The company's client portfolio includes prominent names such as Blue Shield, Exxon Mobil, Giorgio Armani, Heinz Kraft, Johnson & Johnson, Marriott, Nike, Salesforce, Samsung, and Zumba Fitness. ISM specializes in key areas such as digital transformation, customer relationship management (CRM), social media communities, customer engagement, data analytics, and emerging technologies selection.
ISM's services encompass executive briefings, health checks & readiness assessments, customer-facing business strategies, software selection & implementation roadmaps, and implementation services. The company's solutions focus on maximizing user adoption, ensuring seamless collaboration between customer-facing functions, and enhancing customer engagement. By combining strategic vision with powerful technologies and tools, ISM delivers actionable strategies that optimize the customer experience, improve customer service, and drive better-calibrated marketing programs.
ISM was founded by Barton Goldenberg, who has been a key figure in the field of Customer Relationship Management (CRM) and was one of the first three inductees into the CRM Hall of Fame. As of now, there is no information available about the company's last investment or the investors involved.
