ISM SPA - Innovative Spa Management is a company that aims to deliver Operational Excellence and Optimal Experiences. Founded in 2005, the company has garnered praise for its impact on the Inn on Biltmore Estate. As stated by Douglas Hustad, Vice President of Inn on Biltmore Estate, the ISM team has demonstrated expertise in enabling the provision of a Biltmore inspired design and efficient operation of a profitable spa.
Specializing in serving the Health and Wellness and Hospitality industries, Innovative Spa Management offers a range of services including Conceptual and Strategic Planning, Feasibility Assessments, Spa Consulting, Design, and ongoing Five Star Spa Management. The company seeks to differentiate brands, increase value, and drive profitability for its clients.
Moreover, Innovative Spa Management fosters a consistent guest experience through its Five Star Quality Assurance programs, which are supported by partnerships with the Privai Academy to offer Advanced Training and Certification programs in Massage Therapy, Esthetics, and Spa Management.
The company's offerings also include Certified Five Star Service Quality Assurance Training, Nationally Approved Continuing Education, Advanced Certification Training Spa Management, and Five Star Facility Design Standards.
Currently, there is no available information regarding the company's last investment or the involved investors.