Keona Health, founded in 2011, is headquartered in the United States and operates in the Health Care, Health and Wellness, and Hospitality industries. The company specializes in providing innovative triage and call support software, known as Health Desk, designed to enhance the operations of practices and call centers.
Their software equips call handlers and nurses with customizable protocols, integrating seamlessly with Electronic Medical Records (EMR) to streamline patient information access. Administration benefits from the comprehensive analytics suite that improves call center performance metrics.
Patients experience improved satisfaction and access to care through features like E-visits, which help reduce call volumes.
In June 2023, Keona Health secured a $7.00M Series A investment from Riverside Acceleration Capital, marking a significant step in their growth trajectory and illustrating strong investor confidence.