OnTime Service, founded in 1975, has carved out a strong foothold in the customer service industry in Alabama. The company, led by President Kerry Adkins, has witnessed significant growth and diversification over the years. Initially focused on residential electrical services, the company expanded into heating and cooling in 2014 and added plumbing services in 2016. The recent expansion to a new location in Daphne, AL, in 2018, further demonstrates their commitment to serving the community.
One notable aspect of OnTime Service is its stringent employee selection process. The company prides itself on maintaining a professional and reliable team, insisting on strict standards for conduct and appearance. Their membership in various chambers of commerce and associations, including the Better Business Bureau and the National Fire Protection Association, signifies their dedication to upholding industry standards and best practices.
Besides their operational achievements, OnTime Service also displays a commendable commitment to giving back to the community. Actively supporting local charities and engaging employees in the selection process showcases their strong social responsibility ethos. Their pledge of "Service on time or we pay you $59" reflects their customer-centric approach and accountability.
While OnTime Service has not disclosed the details of its last investment and investors, their steady growth, diversified service offerings, and community involvement make them an intriguing prospect for potential investors seeking exposure in the service industry in Alabama.