Santa Barbara, United States
Proton Text is a business customer satisfaction and team productivity platform aiming to integrate text messaging into Salesforce workflows. Founded in 2017 and based in the United States, the service offers a messaging app-like interface for efficient communication, with features like QuickResponse templates, broadcasting texts, and no-code SMS automation, enhancing lead conversion rates and interaction frequency. Notably, Proton Blaster enables scheduling SMS blasts and automatic response handling, complying with privacy best practices and carrier spam blocking algorithms.
The platform's capabilities include 1-to-1 texting with contacts, leads, and users, context-aware connection to standard and custom objects, support for multimedia content, and posting to Chatter and Activity Feed. Its powerful automation features cover text-to-lead flows, lead nurturing, appointment reminders, and text-to-case functionalities. Additionally, the service provides full integration with Campaign reporting and opt-out functionality, enabling scheduled blasts to thousands of campaign members.
As of now, the company's last investment and associated investors are yet to be disclosed. However, with its robust suite of features and 14-day free trial offering, Proton Text is poised to further empower businesses by streamlining text-based interactions and enhancing customer engagement. For further information, a live demo or setup videos, interested parties can reach out to [email protected] or visit www.protontext.com.