Frisco, United States
SurveyLocal is a customer feedback platform that has carved a niche in facilitating the collection and management of online reviews. Founded in 2013 in the United States, the company is known for its comprehensive approach to enhancing a business's online reputation—described as "The software, incentives, experience, and support to easily collect a large amount of feedback online."
Understanding the growing influence of online reviews in consumer decision-making, SurveyLocal offers tailored solutions across various sectors, including auto services, healthcare, restaurants, and home services. Notably, the platform's capability to filter customer feedback ensures that only positive experiences are shared publicly, while negative feedback is directed internally, mitigating potential reputational damage.
The company's technological edge is evident as it keeps businesses informed about new reviews across numerous channels, enhancing their ability to respond promptly and effectively. Supported by a $100.00K Debt Financing investment from Lighter Capital in January 2016, SurveyLocal is well-positioned to continue its growth trajectory by leveraging the understated power of online reviews.
