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SMART Service Desk logo — A Software Company

SMART Service Desk

A Software Company

Founded 2012 United States Dallas, United States 4 employees Enterprise, Information Technology

General Information

Company Name SMART Service Desk
Founded Year 2012
Location United States Dallas, United States
Employees 4
Industries Enterprise, Information Technology
Social

BounceWatch is an independent company data service, not affiliated with SMART Service Desk. To contact SMART Service Desk, visit smartservicedesk.com.

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About SMART Service Desk

SMART Service Desk is an enterprise-level ITSM solution developed using industry-leading best practices and standards such as ITIL Framework, ISO 20000, ISO 27001, ISO 9001, AS 9001, and NIST. With marquee customers in sectors including government, banking, insurance, oil and gas, electronic retailers, manufacturing, and educational institutions, the company is currently being used by more than half a million users worldwide. Primarily offered in the UK, Middle East, South Africa, and Australian markets, SMART Service Desk has a global development and support center in India. The company is now expanding its product line to the Americas market and has established its headquarters and a new Development and Operations Center in Dallas, Texas, with offices in Canada, Brazil, the United Kingdom, South Africa, India, and partner offices in the Philippines, Indonesia, Saudi Arabia, Bahrain, Oman, Qatar, and the UAE. The company offers SaaS and on-premise solutions that seamlessly manage services, customers, and quality improvement programs. Available through any web browser or native mobile apps, their solutions are designed to help shorten deployment time, reduce risks, and lower costs, including support and maintenance expenses. Founded in 2012, SMART Service Desk operates in the enterprise and information technology industries. Currently, there is no publicly disclosed information regarding their last investment or the investors involved.

Taxonomy: ITSM, SaaS Solutions, On-premise Solutions, Service Management Software, Help Desk, Quality Management, Field Service Management, Governance and Risk Management, ITIL-based Software, Custom Software Development, Voice of Employee (VoE) Software, Voice of Customer (VoC) Software

No funding data available for SMART Service Desk yet.

SMART Service Desk Alternatives & Competitors

SMART Service Desk vs
MicroTelecom
MicroTelecom United States

Enterprise Cloud Solutions | POS ISV | Service Desk

52 employees
Enterprise, Enterprise Software
SMART Service Desk vs
TeamDynamix
TeamDynamix United States

When everything and everyone works together seamlessly, you can aim higher and get there faster.

Secondary Market
164 employees
Education, Enterprise
SMART Service Desk vs
Xilontech Solution Pvt Ltd
Xilontech Solution Pvt Ltd India

An ISO: 9001:2015 and ISO: 27001:2013 Certified Company

20 employees
Enterprise, Information Technology

FAQ About SMART Service Desk

A Software Company
SMART Service Desk was founded in 2012.
SMART Service Desk is headquartered in Dallas, United States.
SMART Service Desk operates in Enterprise and Information Technology. Its work centres on ITSM, SaaS Solutions, On-premise Solutions and Service Management Software.
SMART Service Desk has approximately 4 employees.
Top alternatives and competitors to SMART Service Desk include MicroTelecom, TeamDynamix, Xilontech Solution Pvt Ltd, Sigmen Technologies Solutions, Evora IT Solutions. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
SMART Service Desk and MicroTelecom are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for SMART Service Desk, https://bouncewatch.com/company/smart-service-desk, updated 10 November 2024. When citing, please name BounceWatch and link this page.

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