Stonly logo — Drive fast, accurate resolutions with the modern knowledge p...

Stonly

Drive fast, accurate resolutions with the modern knowledge platform for customer service.

Founded 2018 France France 61 employees Unknown Total: $41.50M

General Information

Company Name Stonly
Founded Year 2018
Location France France +3
Employees 61
Funding Stage Unknown
Social

Get notified when Stonly moves

Funding, new markets, leadership changes, hiring surges — one e-mail, only when something happens.

Free · no account needed

About Stonly

Stonly is a promising startup focused on enhancing customer service through its modern knowledge platform, founded in 2018. Based in France, this company has introduced a novel way of managing customer interactions by providing interactive, on-demand knowledge that facilitates fast, accurate resolutions.

The platform allows businesses to create and utilize step-by-step guides, decision trees, and AI-driven answers, ensuring information is readily available where and when it's needed. This innovation not only increases the frequency of use but also improves the efficiency of customer support, potentially handling every customer inquiry effectively.

In their most recent funding round on 01 December 2022, Stonly secured $16.00M from Founders Fund, signaling strong investor confidence and validating the company's potential in reshaping customer service. As it stands, Stonly positions itself as a crucial player in revolutionizing the customer service industry.

Taxonomy: interactive knowledge platform, customer service solutions, step-by-step guides, decision trees, AI answers, knowledge management, self-serve support, knowledge base creation, agent support tools, automation in customer service, walkthroughs, checklists, Zendesk integration, Salesforce integration

Services & Products

Knowledge Platform for Customer Service
AI-Powered Support Solutions
Interactive Knowledge Creation
Support Agent Decision Tools

Target Customers

Customer Support Teams Service Managers User Support Project Managers Customer Success Enablement Teams

Funding Rounds & Investors (4)

View All
Funding Stage Amount Investors Lead Investors Date
Unknown •••••• 1
Investor
01 Dec 2022
Series A •••••• 6
Investor Investor
•••• ••••
01 Sep 2021
Seed •••••• 4 •••• •••• 01 Feb 2020
Seed •••••• 6
Investor
•••• ••••
01 Jul 2019

Stonly Alternatives & Competitors

View All Alternatives
Stonly vs

Build step-by-step website tutorials to stop your customers leaving with Nickelled. Better custom...

1 employees
Stonly vs
MagicHow
MagicHow United States

Free step-by-step guide creator. Automated creation of how-to guides, SOPs, manuals, and tutorials.

3 employees
Information Technology
Stonly vs
Tango
Tango United States

The easiest way to show “how-to” 📝 Turn clicks into guides for your team to follow.

Series A
69 employees
Enterprise Software, Information Technology

FAQ About Stonly

Drive fast, accurate resolutions with the modern knowledge platform for customer service.
Stonly was founded in 2018.
Stonly is headquartered in France.
Stonly has approximately 61 employees.
Stonly has completed 4 funding rounds, raising a total of $41.50M. The latest funding stage is Unknown.
Stonly offers: Knowledge Platform for Customer Service, AI-Powered Support Solutions, Interactive Knowledge Creation, Support Agent Decision Tools.
Top alternatives and competitors to Stonly include Nickelled, MagicHow, Tango, Guideflow, Ethereum Network. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Stonly and Nickelled are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Don't just browse. Track.

Signal Tracker monitors Stonly and millions of companies for funding rounds, hiring surges, product changes, and 40+ signal types — so you never miss an opportunity.

One analytics cookie (Google Analytics). Cookie Policy