Products

Signal Tracker Data Platform Data Enrichment API Intelligence desk

Solutions

Inward Investment & Aftercare Deal Origination Executive Search Corporate Development Signal-Based Outbound Competitive Intelligence Funding Signals Competitor Monitoring For Sales Teams For Founders For Agencies For Investors

Explore

Companies Live Signals Markets Trends

Resources

Signal Checker Blog Integrations FAQ Contact Pricing
Login Book a demo
Support Services Group logo — Empowering Your Brand With Exceptional Service and Elevated...

Support Services Group

Empowering Your Brand With Exceptional Service and Elevated CX

Founded 1998 United States Waco, United States 2028 employees E-Commerce, Information Technology +2

General Information

Company Name Support Services Group
Founded Year 1998
Location United States Waco, United States +13
Employees 2028
Industries E-Commerce, Information Technology, Retail +1
Social

Get notified when Support Services Group moves

Funding, new markets, leadership changes, hiring surges — one e-mail, only when something happens.

Free · no account needed

About Support Services Group

Support Services Group (SSG) is a seasoned player in the customer service outsourcing industry, having been in operation since 1998. The company’s core focus is to enhance client brands through exceptional service delivery and elevated customer experience (CX). SSG prides itself on its ability to provide omnichannel solutions tailored to various industries, including retail, travel, healthcare, financial services, and more. The company's emphasis on high-touch, outsourced engagement center services, such as back-office support, CX, tech support, business intelligence, revenue generation, and collections, sets it apart. SSG’s commitment to first-call resolution and customer satisfaction, with its "On It" culture, reflects its dedication to client success and continuous improvement. SSG's approach to technology is notable, as it offers expertise in leveraging AI while maintaining human interactions, bolstered by a highly redundant IT infrastructure. The company’s strong workforce of 10,000 diverse agents, along with tailored solutions and a focus on customer lifetime value, reinforces its position as a valuable partner for brands seeking to enhance their customer experience. Overall, partnering with Support Services Group holds the promise of improved CSAT scores, enhanced customer loyalty, and increased profitability. Based on its track record and tailored approach, SSG presents an opportunity for businesses to strengthen their consumer relationships and market position, one interaction at a time.

Taxonomy: Outsourcing Services, Technical Support, CX Support, Ecommerce Support, Retail Customer Support, Back-office Support, Revenue Generation, Collections, Omnichannel Solutions, Contact Center Services, Customer Care, Managed Support Services, Social Media Management

No funding data available for Support Services Group yet.

Get notified when Support Services Group raises funding

Support Services Group Alternatives & Competitors

Support Services Group vs
Freight Genesis
Freight Genesis United States

FAST & EASY logistic services! Experience operational efficiency and make better business decisions.

4 employees
Logistics, Transportation
Support Services Group vs
Kumaran Systems
Kumaran Systems Canada

Empowering organizations in re-imagining their core operations through modern solutions.

1116 employees
Information Technology
Support Services Group vs
inecta - Food ERP
inecta - Food ERP United States

inecta provides specialized ERP software for food manufacturers, distributors, and traders.

80 employees
Enterprise, Information Technology

FAQ About Support Services Group

Empowering Your Brand With Exceptional Service and Elevated CX
Support Services Group was founded in 1998.
Support Services Group is headquartered in Waco, United States.
Support Services Group operates in the following industries: E-Commerce, Information Technology, Retail, Automotive.
Support Services Group has approximately 2028 employees.
Top alternatives and competitors to Support Services Group include Freight Genesis, Kumaran Systems, inecta - Food ERP, Bluechip Call Center: Leading Call Center Outsourcing Company, NexxLinx. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Support Services Group and Freight Genesis are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Don't just browse. Track.

Signal Tracker monitors Support Services Group and millions of companies for funding rounds, hiring surges, product changes, and 40+ signal types — so you never miss an opportunity.

See how it works

One analytics cookie (Google Analytics). Cookie Policy

Book a demo 30 minutes