Initially operating as Synergy Systems and S2 Technologies, the firm evolved into a hybrid Business Process Outsourcing (BPO) and Recruitment Process Outsourcing (RPO) entity under the leadership of James Mai. Successful contracts with major managed healthcare providers marked its profitable first year.
Despite impressive growth, the housing market collapse in 2008 reshaped the company's trajectory. SynCorp shifted focus to the contingent search practice, collaborating with internet companies and public sector entities, including defense contractors. The firm also established itself as a prime vendor to the US Government. However, heavy reliance on clients tied to the housing market led to significant losses, prompting downsizing and eventual closure in 2011.
In 2012, Bristol & Bates acquired SynCorp's remaining assets, including its recruitment division, under the management of James Mai. This acquisition signifies a new chapter for the once-prominent consultancy firm.