France
Thelem France is a French leader in outsourced telephone reception for businesses, lawyers, and medical professionals. With over 35 years of experience, the company has built its reputation on essential values.
Thelem's emphasis on quality is evident through its ISO 9001 certification, demonstrating a consistent pursuit of excellence. The company combines professionalism with warmth, smiles, and kindness to ensure a welcoming reception.
Efficiency is a key aspect of Thelem's service, with the majority of calls answered within 15 seconds or less and no waiting time. Additionally, the company prides itself on availability, operating from 8 am to 8 pm on weekdays and from 8 am to 12 pm on Saturdays.
Thelem's commitment to stability is reflected in its workforce, with all employees on permanent contracts and an average seniority exceeding 7 years. Moreover, the company's specialized and trained secretarial teams cater to specific professional fields.
Flexibility is another hallmark of Thelem's approach, as the company readily adapts to clients' requirements while leveraging cutting-edge technological solutions for software and hardware. Notably, the company prioritizes security by duplicating all servers and databases on a remote site to mitigate any critical situations.
Having been founded in 1985, Thelem operates in the messaging and telecommunications industries, offering a comprehensive suite of services tailored to client needs. While the specific details of the last investment and investors are not available, Thelem's longevity and commitment to quality position it as a noteworthy player in the telecom sector.
