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TOPdesk logo — Your guides to service excellence

TOPdesk

Your guides to service excellence

Founded 1993 The Netherlands The Netherlands 725 employees Post IPO Total: $200.00M

General Information

Company Name TOPdesk
Founded Year 1993
Location The Netherlands The Netherlands +12
Founders / Decision Makers
Team member Team member
Employees 725
Funding Stage Post IPO
Social

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Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

Event Participation Sep 23, 2026

TOPdesk's CEO, Wolter Smit, delivered a keynote at the #TOPdeskUnlocked event, where he discussed achieving AI success by focusing on foundational elements.

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About TOPdesk

TOPdesk, founded in 1993 and headquartered in The Netherlands, is revolutionizing the IT service management industry. With the slogan, "Your guides to service excellence," the company offers a user-friendly platform designed to make service delivery seamless and impactful, even during peak workloads. The platform comes with customizable templates and best practices for ongoing service improvements, supported by over 900 employees globally spread across 11 offices.

With a robust customer base of 10 million active SaaS users and a commendable 4.5/5 score on Gartner Peer Insights, TOPdesk stands out for its comprehensive service management solutions. The recent €200 million secondary market investment in December 2023 by CVC Capital Partners underlines the company's strong market position and growth potential. Investors are drawn to its longevity, global reach, and dedicated workforce, making TOPdesk a compelling addition to an investment portfolio.

Taxonomy: Service Management, IT Service Desk, ITSM, Service Excellence, Service Management Solutions, Facilities Management Software, Consultancy, Enterprise Service Management, Best Practices, User-Friendly Products, Service Process Simplification, Service Improvement, HR Management, International Company

Services & Products

Website analytics
Cookie consent management
Data privacy compliance
User engagement monitoring

Target Customers

Online businesses Digital marketers Website developers Data analysts

Funding Rounds & Investors (1)

View All
Funding Stage Amount Investors Lead Investors Date
Secondary Market •••••• 1
Investor
01 Dec 2023

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FAQ About TOPdesk

Your guides to service excellence
TOPdesk was founded in 1993.
TOPdesk is headquartered in The Netherlands.
TOPdesk has approximately 725 employees.
TOPdesk has completed 1 funding round, raising a total of $200.00M. The latest funding stage is Post IPO.
TOPdesk offers: Website analytics, Cookie consent management, Data privacy compliance, User engagement monitoring.
Top alternatives and competitors to TOPdesk include Maple CRM Software, Red Hawk Technologies, LLC, MIH Systems Group, SignUp.com, Evolve Business Solutions. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
TOPdesk and Maple CRM Software are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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