Usabilla

Usabilla, founded in 2009 and headquartered in The Netherlands, has carved a niche in building future-proof customer experiences. By empowering organizations to adopt a customer-centric approach, Usabilla helps businesses stay ahead in the ever-evolving digital landscape through targeted and contextual feedback collection.

Renowned clientele such as Philips, Tommy Hilfiger, KLM, and Audi leverage Usabilla’s solutions to enhance digital touchpoints, investing in what the company refers to as the Voice of Customer. This strategic focus not only strengthens brand-customer relations but also fortifies platforms against the tides of change.

In March 2019, Usabilla attracted substantial interest culminating in a €70.00M acquisition by SurveyMonkey, showcasing a strong exit backed by Moment Ventures. This acquisition underscores the value of integrating customer feedback mechanisms in digital strategies, promising long-term growth for investors eyeing the customer experience sector.