Gurgaon, India
Yugasa Bot is an AI-enabled Chatbot automating communication 24x7 for healthcare & D2C brands on Whatsapp, Websites, and Mobile Apps. Founded in 2020 in India, this Generative AI powered NLP based SaaS platform creates virtual receptions to automate the front desk and support tasks of a Hospital / Clinic / Lab, 24x7. Capable of conversing in 100+ languages, including Indian vernacular languages, YugasaBot handles tasks and queries related to Doctor Appointment booking, Lab Report Status, Blood Bank information, Pharmacy, Beds availability, Insurance, etc., with the potential to reduce support cost of a hospital by up to 40%.
The chatbots created using the YugasaBot platform are omnichannel and can be deployed through various communication channels such as WhatsApp, FB Messenger, Website, and Mobile app without requiring coding knowledge. Its extensions like Yu-Desk, Yu-DB, and Yu-Consult, along with features like WhatsApp Campaigning and eCommerce, make YugasaBot a 360-degree, ready-to-use solution for healthcare businesses. Moreover, it has found applications in other domains including eCommerce, Education, Real Estate, and BFSI for automating Promotion, Lead Generation, and Customer Support.
This VAPT validated product with a secure ecosystem has filed four patents under the Patent File Nos: 202111019894, 202111037468, 202211046047, 202211046048.
