ASAPP
AI-native® contact center. Give your customers more than conversation—give them fast, efficient resolutions.
399 employees · est. 2014 · New York, United States
Factal
Factal is a risk intelligence and breaking news platform trusted by the world’s largest companies and NGOs.
48 employees · est. 2018 · Seattle, United States
ASAPP is the older company (2014 vs 2018); ASAPP is the larger of the two.
Side-by-Side Comparison
| Metric | ASAPP | Factal |
|---|---|---|
| Founded | ||
| Founded | 2014 older | 2018 |
| Headquarters | ||
| Headquarters | New York, United States | Seattle, United States |
| Employees | ||
| Employees | 399 larger | 48 |
| Industry | ||
| Industry | AI, Automation, Enterprise Software | IT, Information Technology |
| Funding Stage | ||
| Funding Stage | Secondary Market | Series A |
| Total Funding | ||
| Total Funding | $380.00M | $4.50M |
| Funding Rounds | ||
| Funding Rounds | 5 | 2 |
| Services | ||
| Services | GenerativeAgent, ASAPP Messaging, AutoTranscribe, AutoSummary, AutoCompose | Not tracked yet |
| Target Customers | ||
| Target Customers | Enterprise Contact Centers, Customer Service Departments, Sales Teams, CX Managers | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Generative AI, Human Augmentation, Contact Centers, Speech Recognition, Robotic Process Automation, Natural Language Processing, Customer Care, Sales Automation, Predictive Analytics, Digital Transformation, Real-time Decision Making | Risk Intelligence, Breaking News, Real-time Information, Disruption Avoidance, Journalism, Global Incidents, Verification, Geolocation, NGOs, Fact Verification, Emergency Management |
| Website | ||
| Website | asapp.com | factal.com |
About ASAPP
ASAPP, founded in 2014, is a pioneering company specializing in Generative AI for contact centers. By leveraging advanced artificial intelligence and machine learning technologies, the company develops products that enhance automation and augment human capabilities, promoting better efficiency in cu...
About Factal
Factal is a risk intelligence and breaking news platform trusted by the world’s largest companies and NGOs. The company was founded in 2017 and is headquartered in the United States. Factal provides companies with real-time facts to protect people, avoid disruptions, and drive automation during unex...
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Compiled from the BounceWatch company index. We last looked at ASAPP on 31 Jul 2025, and Factal on 12 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.