Awaken Intelligence, a Creovai company
Improving Customer Interactions with Intelligent Conversational Analytics & Dynamic Agent Guidance
9 employees · est. 2019 · Ipswich, United Kingdom
Outvance Contactcenters
Multichannel & Multilingual Contactcenter Services en Systems. Increases reachability at lower cost.
2 employees · est. 2017 · Bergen Op Zoom, The Netherla...
Outvance Contactcenters is the older company (2019 vs 2017).
Side-by-Side Comparison
| Metric | Awaken Intelligence, a Creovai company | Outvance Contactcenters |
|---|---|---|
| Founded | ||
| Founded | 2019 | 2017 older |
| Headquarters | ||
| Headquarters | Ipswich, United Kingdom | Bergen Op Zoom, The Netherlands |
| Employees | ||
| Employees | 9 | 2 |
| Industry | ||
| Industry | Information Technology | Messaging and Telecommunications |
| Funding Stage | ||
| Funding Stage | Equity Crowdfunding | Not tracked yet |
| Total Funding | ||
| Total Funding | $706.63K | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 2 | Not tracked yet |
| Services | ||
| Services | Not tracked yet | Not tracked yet |
| Target Customers | ||
| Target Customers | Not tracked yet | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Customer Journey, Cloud-based Software, Contact Center, Intelligent Conversational Analytics, Agent Guidance, Digital Channels, Help Desk, Inside Sales Teams | Multichannel Customer Contact, Contact Center Services, Multilingual Support, Sales Campaigns, Cloud Solutions, Outsourcing, Cost Efficiency, Self-service, Live Chat, Phone Service, Webcare, Back Office Support, International Locations, Customer Accessibility |
| Website | ||
| Website | awaken.io | outvance.com |
About Awaken Intelligence, a Creovai company
Awaken Intelligence is a UK-based startup specializing in intelligent conversational analytics and dynamic agent guidance. Founded in 2019, the company aims to enhance customer interactions by providing actionable insights derived from the entire customer journey. Their cloud-based software solution...
About Outvance Contactcenters
Outvance is a multilingual contact centre. We help companies improve the accessibility and results of multichannel customer contact for service, sales and social. Services we provide We support customer contact 7 days a week with self-service on your website/webshop, live chat, phone service, cust...
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Funding, hiring, leadership and stack changes at Awaken Intelligence, a... and Outvance Contactcenter... — by email.
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Related Comparisons
Compiled from the BounceWatch company index. We last looked at Awaken Intelligence, a Creovai company on 12 Sep 2024, and Outvance Contactcenters on 13 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.