Behavioral Signals
AI Mediated Conversations using Emotion AI. An AI-first approach for Contact Center and Revenue Recovery
23 employees · est. 2016 · Los Angeles, United States
Mattersight Corporation is the older company (2016 vs 1994).
Side-by-Side Comparison
| Metric | Behavioral Signals | Mattersight Corporation |
|---|---|---|
| Founded | ||
| Founded | 2016 | 1994 older |
| Headquarters | ||
| Headquarters | Los Angeles, United States | Chicago, United States |
| Employees | ||
| Employees | 23 | 36 |
| Industry | ||
| Industry | AI, Analytics, Big Data | Analytics, Computing, Information Technology |
| Funding Stage | ||
| Funding Stage | Series Unknown | Post Ipo Debt |
| Total Funding | ||
| Total Funding | $7.00M | $86.00M |
| Funding Rounds | ||
| Funding Rounds | 2 | 6 |
| Services | ||
| Services | Not tracked yet | Not tracked yet |
| Target Customers | ||
| Target Customers | Not tracked yet | Not tracked yet |
| Taxonomy | ||
| Taxonomy | AI Mediated Conversations, Emotion AI, Contact Center, Revenue Recovery, Behavioral Signals, Voice-data Analysis, Agent Matching, Performance Outcomes | SaaS Solutions, Enterprise Analytics, Customer Behavioral Profiles, Contact Centers, Call Routing Software, Personality Analysis, Customer Experience, Behavioral Analytics, Speech Analytics, Predictive Analytics, Artificial Intelligence, Machine Learning, Healthcare Industry, Financial Industry, Retail Industry |
| Website | ||
| Website | behavioralsignals.com | mattersight.com |
About Behavioral Signals
Behavioral Signals is an AI-powered technology company that specializes in analyzing human behavior from voice data. Founded in 2016 and based in the United States, the company's slogan, "AI Mediated Conversations using Emotion AI," encapsulates its core offerings. Through its AI-Mediated Conversati...
About Mattersight Corporation
Mattersight Corporation is a company that offers enterprise-grade SaaS solutions for contact centers to improve customer-agent conversations. Founded in 1994, Mattersight leverages the industry's largest database of customer behavioral profiles and advanced analytics to pair customers with the agent...
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Compiled from the BounceWatch company index. We last looked at Behavioral Signals on 12 Sep 2024, and Mattersight Corporation on 12 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
