Bonobo AI (Acquired by Salesforce) vs Customer.io
Customer.io
Email, push notifications, text messages, in-app messages, webhooks: automated and powered by your data
496 employees · est. 2012 · Portland, United States
Customer.io is the older company (2017 vs 2012); Customer.io is the larger of the two.
Side-by-Side Comparison
| Metric | Bonobo AI (Acquired by Salesforce) | Customer.io |
|---|---|---|
| Founded | ||
| Founded | 2017 | 2012 older |
| Headquarters | ||
| Headquarters | Israel | Portland, United States |
| Employees | ||
| Employees | 5 | 496 larger |
| Industry | ||
| Industry | AI, Automation, Internet | Digital Media, SaaS |
| Funding Stage | ||
| Funding Stage | Seed | Series A |
| Total Funding | ||
| Total Funding | $4.50M | $4.80M |
| Funding Rounds | ||
| Funding Rounds | 2 | 6 |
| Services | ||
| Services | Not tracked yet | AI-Powered Customer Engagement, Data Activation & Integration, Omnichannel Marketing Communication, Insights & Analytics with AI |
| Target Customers | ||
| Target Customers | Not tracked yet | Startups, SMB/Mid-Market, Enterprise, B2B and B2C Markets |
| Taxonomy | ||
| Taxonomy | Conversational IntelligenceAI PlatformCustomer Relationship ManagementCustomer Interaction DataMarketing AutomationBehavioral Insights +9 | Customer Engagement PlatformPersonalized Customer JourneysMarketing AutomationEmail MarketingSMS MarketingPush Notifications +9 |
| Website | ||
| Website | bonobo.ai | customer.io |
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About Bonobo AI (Acquired by Salesforce)
Bonobo AI is a conversational intelligence platform founded in 2017 and based in Israel. Recently, it received a $4.50M investment in a Seed Round on 08 November 2018 from notable investors including G20 Ventures, L Marks, Capri Ventures, and Apple Core Holdings. The company offers a solution to the...
About Customer.io
Customer.io is a leader in the Digital Media and SaaS industries, established in 2012. Its headquarters are located in the United States. The company stands out for its ability to create personalized customer journeys through an adaptable customer engagement platform. Customer.io combines emails, pu...
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Compiled from the BounceWatch company index. We last looked at Bonobo AI (Acquired by Salesforce) on 26 Feb 2025, and Customer.io on 19 Dec 2025. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
