CitizenLab
A digital engagement platform to make public decision-making more inclusive, participatory, and responsive.
61 employees · est. 2015 · Brussels, Belgium
Success4, Inc
Easy, Secure, and Intelligent Customer Success Automation
17 employees · est. 2016 · Milpitas, United States
CitizenLab is the older company (2015 vs 2016); CitizenLab is the larger of the two.
Side-by-Side Comparison
| Metric | CitizenLab | Success4, Inc |
|---|---|---|
| Founded | ||
| Founded | 2015 older | 2016 |
| Headquarters | ||
| Headquarters | Brussels, Belgium | Milpitas, United States |
| Employees | ||
| Employees | 61 larger | 17 |
| Industry | ||
| Industry | Information Technology, SaaS | B2B, Enterprise Software, Health Care |
| Funding Stage | ||
| Funding Stage | Series A | Not tracked yet |
| Total Funding | ||
| Total Funding | $6.68M | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 7 | Not tracked yet |
| Services | ||
| Services | Community Engagement Software, Participatory Budgeting Tools, Stakeholder Collaboration Platform, Digital Civic Engagement Solutions | Not tracked yet |
| Target Customers | ||
| Target Customers | Local Governments, Municipalities, Organizations, Community Advocates, Urban Planners, Policy Makers | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Local Government Engagement, Community Engagement, Policy-making, Public Decision-making, Inclusive Decision-making, Participatory Decision-making, Responsive Decision-making, Public Consultation, Digital Civic Engagement, Resident Input Management | Customer Success, Cloud, Subscription, Recurring Revenue, Customer Lifecycle, Predictive Analytics, Customer Engagement, Data Centralization, Decision Making, Reporting |
| Website | ||
| Website | citizenlab.co | success4.us |
About CitizenLab
CitizenLab is a SaaS platform that aims to make public decision-making more inclusive, participatory, and responsive. Founded in 2015 and headquartered in Belgium, it is utilized by over 400 cities worldwide to engage, consult, and deliberate with their residents, as well as manage their input. The...
About Success4, Inc
Success4, Inc is a United States based startup founded in 2016 with the aim of revolutionizing customer success in the realms of B2B, Enterprise Software, Health Care, and SaaS industries. The company offers an innovative platform designed to drive overall customer success for recurring revenue busi...
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Funding, hiring, leadership and stack changes at CitizenLab and Success4, Inc — by email.
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Compiled from the BounceWatch company index. We last looked at CitizenLab on 24 Feb 2025, and Success4, Inc on 11 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.