11 signals in the last 90 days
Side-by-Side Comparison
| Metric | Cresta | Puzzel |
|---|---|---|
| Founded | ||
| Founded | 2017 | 2017 |
| Headquarters | ||
| Headquarters | Sunnyvale, United States | Oslo, Norway |
| Employees | ||
| Employees | 815 larger | 310 |
| Industry | ||
| Industry | AI, Retail, Telecom | Information Technology |
| Funding Stage | ||
| Funding Stage | Series C | Series Unknown |
| Total Funding | ||
| Total Funding | $151.00M | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 4 | 1 |
| Services | ||
| Services | AI Platform for CX, Conversation Intelligence, Agent Assist Tools, AI Analyst, Automation Discovery, Behavioral Guidance | Not tracked yet |
| Target Customers | ||
| Target Customers | Airlines, Automotive, Finance, Healthcare, Insurance, Retail, Telecommunications, Travel & Hospitality | Not tracked yet |
| Taxonomy | ||
| Taxonomy | AI Agents, Human Augmented Assistance, Contact Center Solutions, Customer Experience Enhancement, Revenue Optimization, Efficiency Gains, AI-Driven Insights, Real-time Coaching, Quality Management, Sales Productivity, Service Productivity, AI Solutions, AI Expertise, Digital Transformation | Cloud Contact Center Solutions, Customer Service Experiences, Customer Journey Design, Artificial Intelligence In Customer Service, Multi-channel Contact Center Solutions, Omni-channel Environments, Secure Payment Solutions, Technology Integration, Customer Interaction Platform, European Market Leader, Mobile Environments, Integrated Applications, Data-driven Insights, Empowering Customer Service |
| Website | ||
| Website | cresta.com | puzzel.com |
About Cresta
Cresta is a transformative player in contact center technology, founded in 2017 and headquartered in the United States. The company stands out with its slogan: "Turn customer conversations into a competitive advantage with the unified platform for human and AI agents." Positioned at the intersectio...
About Puzzel
Puzzel is a Norway-based Information Technology startup that aims to simplify customer experiences through their leading CX platform. Recognized as the Most Innovative Company in 2023, Puzzel's platform integrates contact centre, self-service, and AI capabilities to efficiently manage automated and...
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BounceWatch watches Cresta and Puzzel for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at Cresta and Puzzel — by email.
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Related Comparisons
Compiled from the BounceWatch company index. We last looked at Cresta on 7 Sep 2026, and Puzzel on 11 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.