eDesk
We help online brands deliver extraordinary customer service, with our All-In-One Helpdesk, built for eCommerce growth.
86 employees · est. 2012 · Dublin, Ireland
Floatbot.AI
Floatbot.AI is a powerful Voice-First, Multi-Modal Conversational AI + Co-Pilot Platform
44 employees · est. 2020 · Milpitas, United States
eDesk is the older company (2012 vs 2020); eDesk is the larger of the two.
Side-by-Side Comparison
| Metric | eDesk | Floatbot.AI |
|---|---|---|
| Founded | ||
| Founded | 2012 older | 2020 |
| Headquarters | ||
| Headquarters | Dublin, Ireland | Milpitas, United States |
| Employees | ||
| Employees | 86 larger | 44 |
| Industry | ||
| Industry | E-Commerce, Platforms, SaaS | AI, Fintech, Information Technology |
| Funding Stage | ||
| Funding Stage | Not tracked yet | Not tracked yet |
| Total Funding | ||
| Total Funding | Not tracked yet | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | Not tracked yet | Not tracked yet |
| Services | ||
| Services | Not tracked yet | Not tracked yet |
| Target Customers | ||
| Target Customers | Not tracked yet | Not tracked yet |
| Taxonomy | ||
| Taxonomy | ECommerce Growth, Helpdesk Software, Feedback Management, AI-powered Tools, Integration, Marketplace Software, Online Selling, Ticketing System, Repricing Software, Multichannel Support, Feedback Automation, Customer Intelligence | Conversational AI Platform, Generative AI, SaaS-based Platform, Chatbot Platform, Voicebot Platform, Fintech Automation, Customer Support Automation, Digital On-boarding Automation, No-code Platform, Omni-channel Bot Development, Speech To Text, Text To Speech, AI In Banking, Contact Center Integration, Customer Experience Enhancement |
| Website | ||
| Website | edesk.com | floatbot.ai |
About eDesk
eDesk is an e-commerce startup with a mission to revolutionize customer service for online retailers. The company's AI-powered tools aim to streamline support operations, enabling brands to allocate more time to revenue-generating activities. With over 250+ native integrations with various channels,...
About Floatbot.AI
Floatbot is a SaaS-based, "no-code", end-to-end "Generative AI" powered Conversational AI platform that serves the Fintech, Information Technology, Insurtech, and SaaS industries. It enables automation of customer support, enhancement of customer experience, and digital onboarding through AI-powered...
We will tell you when either one moves
BounceWatch watches eDesk and Floatbot.AI for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at eDesk and Floatbot.AI — by email.
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Compiled from the BounceWatch company index. We last looked at eDesk on 4 Dec 2024, and Floatbot.AI on 11 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.