eDesk
We help online brands deliver extraordinary customer service, with our All-In-One Helpdesk, built for eCommerce growth.
86 employees · est. 2012 · Dublin, Ireland
Reekon
Automatically resolve your customer inquiries with AI and automate customer service tasks with back-office integrations.
2 employees · est. 2020 · London, United Kingdom
eDesk is the older company (2012 vs 2020); eDesk is the larger of the two.
Side-by-Side Comparison
| Metric | eDesk | Reekon |
|---|---|---|
| Founded | ||
| Founded | 2012 older | 2020 |
| Headquarters | ||
| Headquarters | Dublin, Ireland | London, United Kingdom |
| Employees | ||
| Employees | 86 larger | 2 |
| Industry | ||
| Industry | E-Commerce, Platforms, SaaS | AI, IT, Machine Learning |
| Funding Stage | ||
| Funding Stage | Not tracked yet | Seed |
| Total Funding | ||
| Total Funding | Not tracked yet | $60.00K |
| Funding Rounds | ||
| Funding Rounds | Not tracked yet | 1 |
| Services | ||
| Services | Not tracked yet | Not tracked yet |
| Target Customers | ||
| Target Customers | Not tracked yet | Not tracked yet |
| Taxonomy | ||
| Taxonomy | ECommerce Growth, Helpdesk Software, Feedback Management, AI-powered Tools, Integration, Marketplace Software, Online Selling, Ticketing System, Repricing Software, Multichannel Support, Feedback Automation, Customer Intelligence | AI-powered Customer Service, Ticket Analysis, Task Automation, Back-office Integrations, Customer Inquiry Resolution, Multi-channel Support, Customer Service Automation, IT Service Management, ECommerce Integration, Performance Analytics, Self-hosted Solution, SLA Management, Multilingual Support, Customer Journey Mapping |
| Website | ||
| Website | edesk.com | reekon.net |
About eDesk
eDesk is an e-commerce startup with a mission to revolutionize customer service for online retailers. The company's AI-powered tools aim to streamline support operations, enabling brands to allocate more time to revenue-generating activities. With over 250+ native integrations with various channels,...
About Reekon
Reekon is an autonomous system aiming to revolutionize customer service for B2B/C companies through AI-driven analysis and resolution of customer inquiries. Founded in 2020 and headquartered in the United Kingdom, Reekon's recent $55.00K Pre Seed Round investment from Startup Wise Guys speaks to its...
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Funding, hiring, leadership and stack changes at eDesk and Reekon — by email.
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Compiled from the BounceWatch company index. We last looked at eDesk on 4 Dec 2024, and Reekon on 11 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.