eDesk
We help online brands deliver extraordinary customer service, with our All-In-One Helpdesk, built for eCommerce growth.
86 employees · est. 2012 · Dublin, Ireland
Squelch
Enhancing productivity with instant, context-rich intelligence for customer support heroes. Founded in 2015, headquartered in Redwood City, California.
11-50 employees · est. 2015
eDesk is the older company (2012 vs 2015); eDesk is the larger of the two.
Side-by-Side Comparison
| Metric | eDesk | Squelch |
|---|---|---|
| Founded | ||
| Founded | 2012 older | 2015 |
| Headquarters | ||
| Headquarters | Dublin, Ireland | Not tracked yet |
| Employees | ||
| Employees | 86 larger | 11-50 |
| Industry | ||
| Industry | E-Commerce, Platforms, SaaS | AI, Enterprise Software, IT |
| Funding Stage | ||
| Funding Stage | Not tracked yet | Series A |
| Total Funding | ||
| Total Funding | Not tracked yet | $20.00M |
| Funding Rounds | ||
| Funding Rounds | Not tracked yet | 2 |
| Services | ||
| Services | Not tracked yet | Not tracked yet |
| Target Customers | ||
| Target Customers | Not tracked yet | Not tracked yet |
| Taxonomy | ||
| Taxonomy | ECommerce Growth, Helpdesk Software, Feedback Management, AI-powered Tools, Integration, Marketplace Software, Online Selling, Ticketing System, Repricing Software, Multichannel Support, Feedback Automation, Customer Intelligence | Customer Support, Customer Success, Customer Experience Management, Customer Retention, Customer Journey, Customer Data, Enterprise, Customer-Centric, Help Desks, Productivity |
| Website | ||
| Website | edesk.com | squelch.io |
About eDesk
eDesk is an e-commerce startup with a mission to revolutionize customer service for online retailers. The company's AI-powered tools aim to streamline support operations, enabling brands to allocate more time to revenue-generating activities. With over 250+ native integrations with various channels,...
About Squelch
Squelch is an AI-driven startup, founded in 2015 and based in Redwood City, California. The company slogan emphasizes its focus on "Enhancing productivity with instant, context-rich intelligence for customer support heroes." Squelch offers a customer experience optimization solution that delivers ti...
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Funding, hiring, leadership and stack changes at eDesk and Squelch — by email.
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Compiled from the BounceWatch company index. We last looked at eDesk on 4 Dec 2024, and Squelch on 26 Jul 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.