Medallia Agent Connect
Enhancing service through empowered feedback and seamless performance management for customer service teams.
est. 2009
Sogolytics
Smart decisions made simple. #Sogolytics
91 employees · est. 2013 · Herndon, United States
Medallia Agent Connect is the older company (2009 vs 2013).
Side-by-Side Comparison
| Metric | Medallia Agent Connect | Sogolytics |
|---|---|---|
| Founded | ||
| Founded | 2009 older | 2013 |
| Headquarters | ||
| Headquarters | Not tracked yet | Herndon, United States |
| Employees | ||
| Employees | Not tracked yet | 91 |
| Industry | ||
| Industry | IT | Enterprise Software, SaaS |
| Funding Stage | ||
| Funding Stage | Series Unknown | Not tracked yet |
| Total Funding | ||
| Total Funding | $49.95M | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 7 | Not tracked yet |
| Services | ||
| Services | Not tracked yet | Not tracked yet |
| Target Customers | ||
| Target Customers | Not tracked yet | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Customer Feedback, Quality Management, Performance Management, Customer Service Teams, Agent Engagement, Seamless Performance, Service Performance, Feedback Platform | Experience Management Platform, Survey Platform, Employee Experience, Enterprise Feedback Management, Customer Support, Market Research, Customer Journey Mapping |
| Website | ||
| Website | stellaconnect.io | sogolytics.com |
About Medallia Agent Connect
Medallia Agent Connect, a customer feedback and quality management platform tailored for IT customer service teams, focuses on enhancing service through empowered feedback and seamless performance management. Founded in 2009, the platform aims to drive agent engagement and improve service performanc...
About Sogolytics
Sogolytics is an enterprise software and SaaS company founded in 2013 with a mission to provide a robust survey platform that offers high-quality analysis at an affordable price. The company's SogoCX system aims to enhance customer experience by improving conversion rates, streamlining data manageme...
We will tell you when either one moves
BounceWatch watches Medallia Agent Connect and Sogolytics for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at Medallia Agent Connect and Sogolytics — by email.
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Compiled from the BounceWatch company index. We last looked at Medallia Agent Connect on 12 Sep 2024, and Sogolytics on 12 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
