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Alida logo — The easier and faster way to gain actionable insights.

Alida

The easier and faster way to gain actionable insights.

Founded 2000 Canada Toronto, Canada 325 employees Debt Financing Total: $145.50M Analytics, SaaS

General Information

Company Name Alida
Founded Year 2000
Location Canada Toronto, Canada
Founders / Decision Makers
Team member Team member
Employees 325
Industries Analytics, SaaS
Funding Stage Debt Financing
Social

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About Alida

Alida is a Canadian-based company with a clear vision to prioritize Total Experience Management with Community at its core. Founded in 2000, the company is committed to enhancing customer experiences by leveraging comprehensive CX solutions in analytics and SaaS. Alida's Total Experience Management Platform stands out as a pioneering approach, fueled by an engaged, verified, always-on community of the most loyal customers. This has translated into significant business impact for esteemed clients such as HBOMax, Adobe, Lululemon, and LinkedIn, empowering them to anticipate evolving customer needs and make informed decisions. With a remarkable track record, Alida has already garnered over 176 million users globally and informed over 60,000 customer experience initiatives. Recently, the company secured a substantial $60.00M Debt Financing investment on 09 November 2022 from notable investors including National Bank of Canada, Silicon Valley Bank, Bank of Montreal, and Comerica Incorporated. Alida's relentless commitment to facilitating truth-driven actions for customers underscores its potential for long-term success in the industry. For more information, visit www.alida.com and follow @alidaTXM.

Business keywords: Total Experience Management, CX Solution, Customer Loyalty, Business Impact, Customer Feedback, Data-Driven Decision Making, Customer Relationship Management, Sustainable Growth, Innovative Companies, Customer Engagement Platform

Funding Rounds & Investors (8)

View All
Funding Stage Amount Investors Lead Investors Date
Debt Financing $60.00M 4
National Bank of Canada
National Bank of Canada, Silicon Valley Bank +2
09 Nov 2022
Series D $23.00M 2
Round13 Capital
Round13 Capital, Bank of Montreal
13 Oct 2021
Debt Financing $20.00M 1
Vistara Growth
Vistara Growth
23 Jul 2020
Venture Round $16.00M 4
Georgian Partners Kensington Capital Partners Northleaf Capital Partners
Georgian Partners, Kensington Capital Partners +2
18 Jul 2014
Venture Round $3.50M 2
Gibraltar & Company Difference Capital
Gibraltar & Company, Difference Capital
14 Jan 2014
Venture Round $20.00M 1
Omers Ventures
Omers Ventures
28 Aug 2012
Venture Round $3.00M 1
Wellington Financial
24 Oct 2006
Venture Round Undisclosed 2
Telus Ventures Mindset Venture Group Ltd
Telus Ventures, Mindset Venture Group Ltd
19 Nov 2004

Alida Alternatives & Competitors

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FAQ About Alida

The easier and faster way to gain actionable insights.
Alida was founded in 2000.
Alida is headquartered in Toronto, Canada.
Alida operates in Analytics and SaaS. Its work centres on Total Experience Management, CX Solution, Customer Loyalty and Business Impact.
Alida has approximately 325 employees.
Alida has completed 8 funding rounds, raising a total of $145.50M. The latest funding stage is Debt Financing.
Top alternatives and competitors to Alida include Chattermill, OrganizationView, Emplify, Infinian, Hashtag Loyalty . These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Alida and Chattermill are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Alida, https://bouncewatch.com/company/alida, updated 30 December 2024. When citing, please name BounceWatch and link this page.

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