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Assembled logo — We help organizations deliver great customer support

Assembled

We help organizations deliver great customer support

Founded 2018 United States San Francisco, United States 127 employees Series B Total: $70.70M Information Technology

General Information

Company Name Assembled
Founded Year 2018
Location United States San Francisco, United States
Employees 127
Industries Information Technology
Funding Stage Series B
Social

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About Assembled

Assembled is a fast-growing Information Technology startup, founded in 2018 and headquartered in the United States. With the slogan "We help modern organizations scale great customer support," Assembled is focused on creating a support operations platform to ensure exceptional customer experiences in the face of uncertainty. The company's workforce and vendor management capabilities enable leading brands to make optimal staffing decisions, gain visibility into performance and productivity, and cater to evolving customer needs. The latest milestone for Assembled was a significant $51.00M Series B investment on 26 May 2022. This round of funding was led by prominent investors including Basis Set Ventures, New Enterprise Associates, and Emergence Capital. The company's impressive roster of investors and the substantial investment underscore the confidence in Assembled's potential for growth and innovation in the customer support industry. The company's culture is characterized by a fast-moving, empathy-driven approach that values transparent communication, decisive action, and open disagreements without egos. Assembled's team comprises individuals with experience at renowned companies such as Stripe, Google, Palantir, Atlassian, Twitter, Airbnb, Looker, NEA, and Bain. Overall, Assembled's focus on empowering support teams and its recent substantial Series B investment position it as a noteworthy player in the customer support technology space.

Business keywords: customer support, support operations, workforce management, vendor management, staffing decisions, performance management, productivity, startup, fast-growing, empathy-driven, communication

Funding Rounds & Investors (3)

View All
Funding Stage Amount Investors Lead Investors Date
Series B $51.00M 3
Basis Set Ventures New Enterprise Associates Emergence Capital
Basis Set Ventures, New Enterprise Associates +1
26 May 2022
Series A $16.60M 4
Basis Set Ventures Felicis Ventures Emergence Capital
Basis Set Ventures, Felicis Ventures +2
11 Mar 2021
Seed Round $3.10M 3
Basis Set Ventures SignalFire Stripe
Basis Set Ventures, SignalFire +1
11 Mar 2020

Assembled Alternatives & Competitors

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Assembled vs
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Assembled vs
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FAQ About Assembled

We help organizations deliver great customer support
Assembled was founded in 2018.
Assembled is headquartered in San Francisco, United States.
Assembled operates in Information Technology. Its work centres on customer support, support operations, workforce management and vendor management.
Assembled has approximately 127 employees.
Assembled has completed 3 funding rounds, raising a total of $70.70M. The latest funding stage is Series B.
Top alternatives and competitors to Assembled include Soon, Rackbeat, Shyft6, Smart Access, Firebend. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Assembled and Soon are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Assembled, https://bouncewatch.com/company/assembled, updated 30 December 2024. When citing, please name BounceWatch and link this page.

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