Germany
Chatchamp is a Germany-based startup founded in 2017, offering a scalable digital shop assistant for e-commerce. The company provides digital shopping assistants with chatbots aimed at improving customer satisfaction and increasing conversions.
Their solution promises easy integration, with installation on e-commerce websites within 5 minutes, requiring no further IT support. The digital shopping assistant operates 24/7 and is designed to increase both the conversion rate of the website and customer satisfaction.
Chatchamp's product consultant enables real consultation similar to that in retail stores and claims to deliver 100% more transactions for its users with a 2x higher e-commerce conversion rate for chatbot interactions.
The company's expertise in conversational commerce, with over 10 years of experience in digital marketing and e-commerce, is designed to support customers throughout the chatbot integration and the entire project.
Chatchamp has attracted Seed Round investment from Axel Springer Plug and Play Accelerator and Saarbruecker 21 on 15 October 2017.
