Chatmeter, founded in 2009 and headquartered in the United States, is at the forefront of AI-powered brand intelligence, specializing in local listing, review, and social media management. Its core competence lies in supporting multi-location brands across industries such as retail, restaurant, healthcare, and financial services.
By leveraging AI technology for deep listening, Chatmeter redefines customer connections and reputation management. The platform offers comprehensive visibility from local operations to executive leadership, making it particularly adept at navigating the complexities of omnichannel reputation management.
The company holds a remarkable 93% customer retention rate, synonymous with its efficacy and reliability. Past funding includes a Private Equity Round dated 09 July 2019, led by PSG Equity. Given its scalability and market positioning, Chatmeter is a credible contender for investment opportunities in the analytics and enterprise software domains.