Chatmeter logo — Local listing, review, and social media management for multi...

Chatmeter

Local listing, review, and social media management for multi-location brands through the use of AI technology.

Founded 2009 United States San Diego, United States 120 employees Private Equity Analytics, Digital Media +2

General Information

Company Name Chatmeter
Founded Year 2009
Location United States San Diego, United States
Founders / Decision Makers
Team member
Employees 120
Industries Analytics, Digital Media, Enterprise Software +1
Funding Stage Private Equity
Business Model SaaS, B2B, Platform
Revenue Model Subscription, Usage Based, Service Fee
Social

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About Chatmeter

Chatmeter, founded in 2009 and headquartered in the United States, is at the forefront of AI-powered brand intelligence, specializing in local listing, review, and social media management. Its core competence lies in supporting multi-location brands across industries such as retail, restaurant, healthcare, and financial services.

By leveraging AI technology for deep listening, Chatmeter redefines customer connections and reputation management. The platform offers comprehensive visibility from local operations to executive leadership, making it particularly adept at navigating the complexities of omnichannel reputation management.

The company holds a remarkable 93% customer retention rate, synonymous with its efficacy and reliability. Past funding includes a Private Equity Round dated 09 July 2019, led by PSG Equity. Given its scalability and market positioning, Chatmeter is a credible contender for investment opportunities in the analytics and enterprise software domains.

Business keywords: AI Technology, Brand Intelligence, Customer Connections, Reputation Management, Multi-Location Brands, Omnichannel Management, Local Listings Management, Social Media Management, Review Management, Local SEO, Online Presence Analysis, Competitive Benchmarking, Marketing Effectiveness, Data & Analytics, SAAS

Services & Products

Pulse AI
Signals
Review Generation
Social Media Management
Listings Optimization
Local Pages
Analytics and Insights

Target Customers

Restaurants Retail Healthcare Financial Services Automotive Multi-Family Housing Real Estate Local & Professional Services

Funding Rounds & Investors (4)

View All
Funding Stage Amount Investors Lead Investors Date
Private Equity Round Undisclosed 1
PSG Equity
09 Jul 2019
Series A Undisclosed 2
CSC Upshot, SeedInvest
08 Jul 2016
Venture Round Undisclosed 1
Simplexity Venture Studio Fund
01 Jan 2013
Non Equity Assistance Undisclosed 1
EvoNexus
18 Nov 2011

Chatmeter Alternatives & Competitors

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FAQ About Chatmeter

Local listing, review, and social media management for multi-location brands through the use of AI technology.
Chatmeter was founded in 2009.
Chatmeter is headquartered in San Diego, United States.
Chatmeter operates in Analytics, Digital Media, Enterprise Software and Social Media. Its work centres on AI Technology, Brand Intelligence, Customer Connections and Reputation Management. Its customers include Restaurants, Retail and Healthcare.
Chatmeter has a SaaS, B2B and Platform business model. Its revenue comes from Subscription, Usage Based and Service Fee.
Chatmeter has approximately 120 employees.
Chatmeter has completed 4 funding rounds. The latest funding stage is Private Equity.
Chatmeter offers: Pulse AI, Signals, Review Generation, Social Media Management, Listings Optimization, Local Pages, Analytics and Insights.
Top alternatives and competitors to Chatmeter include Location3, Eclincher, MomentFeed an Uberall Company, Rallio | Powered by Ignite Visibility, Local Search Software by GMBapi.com B.V.. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Chatmeter and Location3 are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Chatmeter, https://bouncewatch.com/company/chatmeter, updated 22 November 2025. When citing, please name BounceWatch and link this page.

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