Australia
Citrus Group: Transforming Contact Centre Recruitment
Citrus Group, established in 2013, has emerged as a frontrunner in the contact centre recruitment and staffing industry, earning the title of "The Leaders in Contact Centre Recruitment". Their array of specialized services encompasses recruitment, temporary staffing, executive search, assessment, consulting, training, development, and retention services – all accessible on a national scale, with a unique emphasis on regional and remote locations, including work from home.
The company boasts an extensive client portfolio, counting iconic brands in industries such as banking, finance, insurance, telecommunications, and FMCG. They actively focus on sourcing skilled and experienced professionals for contact centre positions, spanning from entry level to management and executive roles.
Citrus Group distinguishes itself through unparalleled service, providing clients with a range of value-added offerings, comprising access to a vast candidate database, a dedicated training and assessment centre facility, industry insights, surveys, reports, case studies, and white papers. Their commitment to quality and professionalism has solidified their reputation within the industry.
Candidates placed by Citrus Group become part of a closely-knit community that upholds the high standards of service, training, and ongoing candidate care. The company maintains continuous engagement with placed candidates, nurturing their progress and development throughout their careers.
The innovativeness and excellence displayed by Citrus Group in recruiting, training, retaining, and managing contact centre personnel underscore their dedication to consistently deliver superior services to both clients and candidates.
