Sweden
Competella, an Enghouse Interactive solution is a Cloudbased contact center platform focused on enhancing the offerings of Microsoft Teams. The company's Communication Suite is Certified for Teams and includes solutions for contact centers and attendants, fully integrated with Microsoft Teams. In June 2022, Competella AB was acquired by Enghouse Systems Limited, aligning the company's products with Enghouse Interactive Group's offerings.
Competella aims to improve and optimize communication between businesses and their customers by developing a modular multi-media channeling solution – the Competella CS (Communication Suite). This solution assists customers in migrating from their legacy PBX to Microsoft Teams and the Competella CS. The company serves over 700 customers across various industries in both the public and private sectors, ranging in size from around 100 employees to 100,000 employees globally.
Founded in 1984, Competella's focus on Microsoft Teams integration and its extensive customer base demonstrate a strong market presence. The company's recent acquisition by Enghouse Systems Limited further strengthens its position in the evolving contact center solutions market.
