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CallTower

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Founded 2002 United States South Jordan, United States 248 employees Private Equity Messaging, Telecom

General Information

Company Name CallTower
Founded Year 2002
Location United States South Jordan, United States
Founders / Decision Makers
Team member
Employees 248
Industries Messaging, Telecom
Funding Stage Private Equity
Business Model B2B, SaaS, Platform
Revenue Model Subscription, Usage Based, Consulting Fee
Social

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About CallTower

CallTower, founded in 2002, has consistently positioned itself as a pioneer in the field of global communication. The company specializes in enterprise-class cloud communication and collaboration solutions, aiming to empower businesses with state-of-the-art technologies. Central to its offerings are platforms like Microsoft® Teams Operator Connect, Webex by Cisco®, and Zoom Phone, complemented by AI-driven contact center solutions such as Webex Contact Center, Five9, and Genesys.

With its headquarters in the United States, CallTower operates at the intersection of the Messaging and Telecom industries. Their focus on enhancing contact center solutions enriches both CCaaS and CX capabilities, offering personalized optimization and advanced analytics. This consistent innovation underscores their commitment to redefining business connectivity and collaboration globally.

Notably, CallTower secured a Private Equity Round investment on 16 November 2023, with funding from BV Investment Partners, further solidifying their growth and technological leadership.

Business keywords: Cloud Communication, Collaboration Solutions, Enterprise-Class Communication, Microsoft Teams Operator Connect, AI-Driven Contact Center Solutions, CCaaS, CX Optimization, Unified Communications, VoIP Integration, Digital Transformation, Webex by Cisco, Zoom Phone, Contact Center Integration, Workforce Management Consulting, Global Enterprise Voice

Services & Products

Unified Communications as a Service (UCaaS)
Contact Center as a Service (CCaaS)
Collaboration and Integration Solutions
AI-Driven Communication Technologies
24/7/365 Support

Target Customers

Enterprises seeking advanced communication solutions Organizations transitioning from legacy telephony systems Businesses requiring seamless integration with Microsoft and Cisco platforms Companies in need of global voice and network connectivity

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Private Equity Round Undisclosed 1
BV Investment Partners
16 Nov 2023
Debt Financing Undisclosed 1
Bregal Sagemount
06 Mar 2018

CallTower Alternatives & Competitors

View All Alternatives
CallTower vs

Supporting businesses with digital first communication solutions using the power of Microsoft Teams.

20 employees
Messaging, Messaging and Telecommunications
CallTower vs
Phone.com
Phone.com United States

Communicate Better!

Venture round
420 employees
Information Technology, Messaging
CallTower vs
Dialpad
Dialpad United States

Elevate every conversation.

Post IPO
1475 employees
AI, Analytics

FAQ About CallTower

Stay Connected. Stay Ahead.
CallTower was founded in 2002.
CallTower is headquartered in South Jordan, United States.
CallTower operates in Messaging and Telecom. Its work centres on Cloud Communication, Collaboration Solutions, Enterprise-Class Communication and Microsoft Teams Operator Connect. Its customers include Enterprises seeking advanced communication solutions, Organizations transitioning from legacy telephony systems and Businesses requiring seamless integration with Microsoft and Cisco platforms.
CallTower has a B2B, SaaS and Platform business model. Its revenue comes from Subscription, Usage Based and Consulting Fee.
CallTower has approximately 248 employees.
CallTower has completed 2 funding rounds. The latest funding stage is Private Equity.
CallTower offers: Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), Collaboration and Integration Solutions, AI-Driven Communication Technologies, 24/7/365 Support.
Top alternatives and competitors to CallTower include Conversant Technology, Phone.com, Dialpad, Toku, SPANLINK COMMUNICATIONS, INC.. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
CallTower and Conversant Technology are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for CallTower, https://bouncewatch.com/company/calltower, updated 17 May 2026. When citing, please name BounceWatch and link this page.

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