CallTower, founded in 2002, has consistently positioned itself as a pioneer in the field of global communication. The company specializes in enterprise-class cloud communication and collaboration solutions, aiming to empower businesses with state-of-the-art technologies. Central to its offerings are platforms like Microsoft® Teams Operator Connect, Webex by Cisco®, and Zoom Phone, complemented by AI-driven contact center solutions such as Webex Contact Center, Five9, and Genesys.
With its headquarters in the United States, CallTower operates at the intersection of the Messaging and Telecom industries. Their focus on enhancing contact center solutions enriches both CCaaS and CX capabilities, offering personalized optimization and advanced analytics. This consistent innovation underscores their commitment to redefining business connectivity and collaboration globally.
Notably, CallTower secured a Private Equity Round investment on 16 November 2023, with funding from BV Investment Partners, further solidifying their growth and technological leadership.