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Concentra Solutions logo — Quality Assurance Monitoring

Concentra Solutions

Quality Assurance Monitoring

Founded 1991 United States Alpharetta, United States 61 employees

General Information

Company Name Concentra Solutions
Founded Year 1991
Location United States Alpharetta, United States +2
Employees 61
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About Concentra Solutions

Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience. Our clients include leaders in financial services, insurance, utilities, healthcare, hospitality, entertainment, publishing, telecommunications and more. These companies appreciate how our thorough teleservices monitoring enhances their sales and productivity. We review, analyze and report on the contact centers’ recorded calls to make sure agents are adhering to Dodd-Frank, HIPAA, PCI and other regulations, while cordially and effectively engaging the clients’ customers and prospects.

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Concentra Solutions Alternatives & Competitors

Concentra Solutions vs
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FAQ About Concentra Solutions

Quality Assurance Monitoring
Concentra Solutions was founded in 1991.
Concentra Solutions is headquartered in Alpharetta, United States.
Concentra Solutions has approximately 61 employees.
Top alternatives and competitors to Concentra Solutions include Citrus Group, Bright, NCS Technologies, NexRep, LLC, CCArchitect Inc.. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Concentra Solutions and Citrus Group are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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