Crowdio.com is a global crowdsourced live chat platform that aims to revolutionize sales and enhance online customer service. The company leverages the power of the crowd to provide skilled agents who can staff websites, generating more leads and increasing customer satisfaction. The platform offers a range of features including a fully customizable widget, data analysis and extraction, lead form capabilities, and availability on IOS and Android. What sets Crowdio.com apart is its 24/7 website coverage through a network of freelance agents located worldwide, allowing for round-the-clock service by leveraging time zone differences. The company also offers a training and certification system tailored to ensure agents understand and cater to the specific needs of their clients' businesses. Users of the platform can choose to handle chats themselves, use in-house employees, or crowdsource external agents, or combine these options to suit their needs. It operates on a pay-per-chat/lead basis, with pricing set by the company. Crowdio.com also provides comprehensive support including assistance with pricing, platform installation, and widget configuration.
Founded in 2013, Crowdio.com operates within the Messaging, CRM, and Sales industries. The company secured a $170.00K Seed Round investment on 18 December 2015. The identity of the investors in the last round of investment is not disclosed. Crowdio.com offers a promising solution for businesses seeking to enhance their online sales and customer service capabilities. With its innovative approach to leveraging crowd wisdom and scalable pricing model, the platform presents an intriguing investment opportunity for venture capitalists seeking exposure to the messaging and sales technology space.
