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Emplifi logo — The only Autonomous CX platform. Powered by Fuel AI for soci...

Emplifi

The only Autonomous CX platform. Powered by Fuel AI for social marketing, commerce & care.

Founded 2021 United States Columbus, United States 547 employees Growth Total: $29.24M Marketing

General Information

Company Name Emplifi
Founded Year 2021
Location United States Columbus, United States
Employees 547
Industries Marketing
Funding Stage Growth
Business Model SaaS, B2B, Platform
Revenue Model Subscription, Usage Based, Tiered Pricing
Social

BounceWatch is an independent company data service, not affiliated with Emplifi. To contact Emplifi, visit emplifi.io.

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Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

Award Received Oct 15, 2026

Emplifi was featured in an article by Campaign Magazine, recognizing their research on consumers using AI to shop.

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About Emplifi

Emplifi is at the forefront of the customer engagement platform space, enticing over 20,000 brands with its ability to unify social, commerce, and care. Founded in 2021, this United States-based startup leverages AI to deliver connected customer experiences at scale, carving a niche in the Marketing industry.

The company distinguishes itself by offering data-driven insights and innovative tools that optimize social media performance and elevate influencer marketing strategies. Its recognition as a leader by top analysts and as a customer favorite underscores its impact and potential in the digital engagement sector.

Emplifi was last funded through a Growth Equity VC investment on 01 March 2022, with backing from prominent investors LionTree and Sixth Street Growth. This investment indicates strong confidence in its strategic direction and potential for continued growth.

Business keywords: Customer Engagement, Connected CX, AI-Powered Tools, Social Media Performance, Influencer Marketing, Customer Care, CX Solutions, Social Media Analytics, Social Media Management, Social Commerce, eCommerce, Social Marketing, Data-Driven Insights, AI Marketing

Services & Products

Social Marketing Solutions
Social Commerce Solutions
Social Customer Care Solutions
Unified Analytics Platform
Autonomous CX Platform
Influencer Management
Content Orchestrator
Service Orchestrator

Target Customers

Retail & eCommerce Travel & Hospitality Consumer Packaged Goods Restaurants Sports Organizations Media & Entertainment Companies Marketing Agencies

Funding Rounds & Investors (5)

View All
Funding Stage Amount Investors Lead Investors Date
Growth Equity VC Undisclosed 2
LionTree Sixth Street Growth
LionTree, Sixth Street Growth
01 Mar 2022
Growth Equity VC Undisclosed 1
Audax Private Equity
Audax Private Equity
01 Jun 2021
Late VC €22.36M 2
Index Ventures Earlybird
Index Ventures, Earlybird
01 Feb 2014
Late VC €5.16M 2
Index Ventures Earlybird
Index Ventures, Earlybird
01 Nov 2012
Late VC €1.72M 1
Earlybird
Earlybird
01 Sep 2011

Emplifi Alternatives & Competitors

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FAQ About Emplifi

The only Autonomous CX platform. Powered by Fuel AI for social marketing, commerce & care.
Emplifi was founded in 2021.
Emplifi is headquartered in Columbus, United States.
Emplifi operates in Marketing. Its work centres on Customer Engagement, Connected CX, AI-Powered Tools and Social Media Performance. Its customers include Retail & eCommerce, Travel & Hospitality and Consumer Packaged Goods.
Emplifi has a SaaS, B2B and Platform business model. Its revenue comes from Subscription, Usage Based and Tiered Pricing.
Emplifi has approximately 547 employees.
Emplifi has completed 5 funding rounds, raising a total of $29.24M. The latest funding stage is Growth.
Emplifi offers: Social Marketing Solutions, Social Commerce Solutions, Social Customer Care Solutions, Unified Analytics Platform, Autonomous CX Platform, Influencer Management, Content Orchestrator, Service Orchestrator.
Top alternatives and competitors to Emplifi include Socialbakers (Now Emplifi), Netcore Cloud, Influencity - Influencer Marketing Platform, Dengage, Later. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Emplifi and Socialbakers (Now Emplifi) are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Emplifi, https://bouncewatch.com/company/emplifi, updated 12 August 2026. When citing, please name BounceWatch and link this page.

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