Products

Signal Tracker Data Platform Data Enrichment API Intelligence desk

Solutions

Inward Investment & Aftercare Deal Origination Executive Search Corporate Development Signal-Based Outbound Competitive Intelligence Funding Signals Competitor Monitoring For Sales Teams For Founders For Agencies For Investors

Explore

Companies Live Signals Markets Trends

Resources

Signal Checker Blog Integrations FAQ Contact Pricing
Login Book a demo
Filum.ai logo — The AI-Powered Unified CX Platform that turns data into exce...

Filum.ai

The AI-Powered Unified CX Platform that turns data into exceptional customer experiences.

Founded 2020 United States San Mateo, United States 42 employees Seed Total: $1.15M AI, Analytics +2

General Information

Company Name Filum.ai
Founded Year 2020
Location United States San Mateo, United States +2
Employees 42
Industries AI, Analytics, Big Data +1
Funding Stage Seed
Social

Get notified when Filum.ai moves

Funding, new markets, leadership changes, hiring surges — one e-mail, only when something happens.

Free · no account needed

About Filum.ai

Filum.ai is a promising startup founded in 2020, offering an AI-powered Unified Customer Experience platform that leverages advanced analytics to enhance customer interactions. Operating within the industries of AI, Analytics, Big Data, and SaaS, this United States-based company has quickly gained traction in delivering data-driven solutions for personalized customer service.

Their offerings include a sophisticated integration of AI Agents and an Omnichannel Inbox with Voice of Customer and Customer Insight engines, designed to foster long-term customer loyalty through intelligent, actionable insights. Substantial achievements include recognition as a Promising AI Company at AI4VN and a significant presence in the Google for Startups Accelerator 2024.

Recently, Filum.ai secured a $1.00M Seed Round investment on 17 March 2025, backed by investors such as Nextrans, VinVentures, Truong Anh Dung, TheVentures, and Hung Chan. They boast a prestigious client base, including well-known brands like ZUS Coffee, Audi Vietnam, and prominent entities such as Google and Zalo.

Taxonomy: AI-Powered CX Platform, Customer Experience Management, Omnichannel Inbox, Voice of Customer, Customer Insights, AI Agents, Real-Time Data Action, Customer Loyalty, Proactive Experiences, Unified Customer Experience, Data-Driven Customer Engagement, Contact Center Solutions, Sales Support, Marketing Automation, Digital Transformation

Services & Products

Sales AI
Service AI
VoC Listening
Customer Journey Mapping
Survey and Review Collection
Text and Call Analysis
Chat Analysis
Automation and Ticket Management

Target Customers

E-commerce Healthcare Food and Beverage Education Technology Finance & Banking Retailers

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Seed Round •••••• 5
Investor
•••• •••• 		17 Mar 2025
Seed Round •••••• 1 •••• •••• 19 Oct 2023

Filum.ai Alternatives & Competitors

View All Alternatives
Filum.ai vs
litecard
litecard Australia

MWCX for brands and retailers to drive foot traffic, engagement and an increase in transactions.

19 employees
Analytics, Information Technology
Compare Filum.ai vs litecard
Filum.ai vs
LIBERTIFY
LIBERTIFY France

Libertify AI Ready Media - Production grade AI solution - Transform financial documents into engagin...

25 employees
Filum.ai vs
Sprinklr
Sprinklr United States

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-C...

IPO
4852 employees
Marketing
Compare Filum.ai vs Sprinklr
Also compare with: Filum.ai vs Pisano Pisano View all alternatives

FAQ About Filum.ai

The AI-Powered Unified CX Platform that turns data into exceptional customer experiences.
Filum.ai was founded in 2020.
Filum.ai is headquartered in San Mateo, United States.
Filum.ai operates in the following industries: AI, Analytics, Big Data, SaaS.
Filum.ai has approximately 42 employees.
Filum.ai has completed 2 funding rounds, raising a total of $1.15M. The latest funding stage is Seed.
Filum.ai offers: Sales AI, Service AI, VoC Listening, Customer Journey Mapping, Survey and Review Collection, Text and Call Analysis, Chat Analysis, Automation and Ticket Management.
Top alternatives and competitors to Filum.ai include litecard, LIBERTIFY, Sprinklr, Pisano, invent.ai. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Filum.ai and litecard are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Don't just browse. Track.

Signal Tracker monitors Filum.ai and millions of companies for funding rounds, hiring surges, product changes, and 40+ signal types — so you never miss an opportunity.

See how it works

One analytics cookie (Google Analytics). Cookie Policy