Firsthand logo — AI-powered Brand Agents built for marketers and publishers.

Firsthand

AI-powered Brand Agents built for marketers and publishers.

Founded 2023 United States New York, United States 52 employees Series A Total: $32.60M AI, Information Technology +1

General Information

Company Name Firsthand
Founded Year 2023
Location United States New York, United States
Employees 52
Industries AI, Information Technology, Marketing
Funding Stage Series A
Business Model B2B, SaaS, Platform
Revenue Model Subscription, Usage Based, Service Fee
Social

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About Firsthand

Firsthand is revolutionizing marketing and consumer engagement through its innovative AI-powered Brand Agents. Their platform empowers marketers and publishers to interact with consumers dynamically and in real-time, regardless of the medium—whether it’s through owned properties or paid media. This transformative approach is anchored by Lakebed™, a proprietary AI-first system that ensures brands maintain control over their data and expertise.

Founded in 2023, Firsthand is at the intersection of AI, Information Technology, and Marketing. With headquarters in the United States, the company thrives with a hybrid in-office model.

The leadership team includes industry veterans Jon Heller, Michael Rubenstein, and Wei Wei, who boast foundational contributions to the digital advertising landscape. Their efforts are supported by a $26.00M Series A investment from prominent backers such as FirstMark, Radical Ventures, and others as of 04 March 2025. This positions Firsthand as a frontrunner in pioneering AI-driven consumer engagement solutions.

Business keywords: AI-powered Brand Agents, Digital Advertising Technology, Consumer Engagement, Real-time Information Accessibility, AI-driven Marketing Solutions, Data and Knowledge Rights Management, Dynamic Consumer Interaction, Owned and Paid Media Integration, Brand Expertise Retention, AI-first Data System, AI Platform for Marketers, Publisher Solutions, AI Agent Development, AI-driven Consumer Guidance, AI-powered Media Engagement

Services & Products

AI-powered Brand Agent Platform
Consumer Interaction Analytics
Data Control and Security Solutions
Brand Engagement Strategies

Target Customers

Marketers Publishers Brands seeking advanced consumer engagement Businesses looking for AI integration in marketing

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Series A $26.00M 7
FirstMark, Radical Ventures +5
04 Mar 2025
Seed Round $6.60M 3
Radical Ventures, Brian O'Kelley +1
21 Feb 2024

Firsthand Alternatives & Competitors

View All Alternatives
Firsthand vs
pubX
pubX United Kingdom

Agentic Advertising. Built on Trust

Seed
44 employees
AI, Advertising
Firsthand vs
Jacquard
Jacquard United Kingdom

Brand language that resonates everywhere

Private Equity
56 employees
AI, Content Creators
Firsthand vs
WEKU Solutions
WEKU Solutions The Netherlands

Think AI. Design Tech. Optimise Operation.

Series A
13 employees
Automation, Cloud Infrastructure

FAQ About Firsthand

AI-powered Brand Agents built for marketers and publishers.
Firsthand was founded in 2023.
Firsthand is headquartered in New York, United States.
Firsthand operates in AI, Information Technology and Marketing. Its work centres on AI-powered Brand Agents, Digital Advertising Technology, Consumer Engagement and Real-time Information Accessibility. Its customers include Marketers, Publishers and Brands seeking advanced consumer engagement.
Firsthand has a B2B, SaaS and Platform business model. Its revenue comes from Subscription, Usage Based and Service Fee.
Firsthand has approximately 52 employees.
Firsthand has completed 2 funding rounds, raising a total of $32.60M. The latest funding stage is Series A.
Firsthand offers: AI-powered Brand Agent Platform, Consumer Interaction Analytics, Data Control and Security Solutions, Brand Engagement Strategies.
Top alternatives and competitors to Firsthand include pubX, Jacquard, WEKU Solutions, Contexta360, Iterable. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Firsthand and pubX are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Firsthand, https://bouncewatch.com/company/firsthand, updated 16 February 2026. When citing, please name BounceWatch and link this page.

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