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Hello Customer logo — The AI platform to centralize and analyze feedback, prioriti...

Hello Customer

The AI platform to centralize and analyze feedback, prioritize actions and take decisions with confidence.

Founded 2015 Belgium Belgium 31 employees Total: $8.50M AI, EdTech +2

General Information

Company Name Hello Customer
Founded Year 2015
Location Belgium Belgium
Founders / Decision Makers
Team member
Employees 31
Industries AI, EdTech, Media +1
Business Model B2B, SaaS, Platform
Revenue Model Subscription, Tiered Pricing, Usage Based
Social

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About Hello Customer

Hello Customer, founded in 2015 and headquartered in Belgium, is an innovative player in the AI landscape, focusing on enhancing the Customer Experience through its AI-powered Voice of Customer platform. Their slogan, "The AI platform to centralize and analyze feedback, prioritize actions and take decisions with confidence," encapsulates their mission to empower businesses with real-time, precise feedback analysis.

The company's diverse industry presence spans EdTech, Media, and CRM and Sales, demonstrating its broad relevance and adaptability. Noteworthy brands including Bridgestone, Securitas, Toyota Financial Services, TotalEnergies, and Worldline have leveraged Hello Customer's platform to prioritize impactful projects.

In terms of financing, Hello Customer secured a substantial €6.00M Series A investment in May 2020 from Peak Capital and Senovo. This financial backing underscores strong investor confidence and positions the company for continued growth in the burgeoning field of customer insights analytics.

Business keywords: AI-powered platform, Voice of Customer, Customer Experience Management, Feedback Analysis, Real-time Feedback, Customer Insights, Text Analytics, Customer Feedback Management, Net Promoter Score, Linguistic Analysis, Customer Engagement, Data Segmentation, Customer Experience Optimization, Business Decision Support, Actionable Insights

Services & Products

Customer Feedback Collection
AI-Powered Analysis
Omnichannel Integration
Actionable Insights Reporting
CX Performance Benchmarking
Feedback to Action Loop Closure

Target Customers

Retail Banking Insurance Telecommunications Utilities CX Professionals

Funding Rounds & Investors (3)

View All
Funding Stage Amount Investors Lead Investors Date
Early VC €6.00M 2
Senovo
Senovo, Peak
01 May 2020
Early VC €2.00M 4
Belle Capital Seeder Fund Dovesco
Belle Capital, Seeder Fund +2
01 Nov 2018
Seed €500.00K -
01 Apr 2015

Hello Customer Alternatives & Competitors

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Hello Customer vs
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Hello Customer vs
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Hello Customer vs
Insider One
Insider One Turkey

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FAQ About Hello Customer

The AI platform to centralize and analyze feedback, prioritize actions and take decisions with confidence.
Hello Customer was founded in 2015.
Hello Customer is headquartered in Belgium.
Hello Customer operates in AI, EdTech, Media and CRM and Sales. Its work centres on AI-powered platform, Voice of Customer, Customer Experience Management and Feedback Analysis. Its customers include Retail, Banking and Insurance.
Hello Customer has a B2B, SaaS and Platform business model. Its revenue comes from Subscription, Tiered Pricing and Usage Based.
Hello Customer has approximately 31 employees.
Hello Customer has completed 3 funding rounds, raising a total of $8.50M.
Hello Customer offers: Customer Feedback Collection, AI-Powered Analysis, Omnichannel Integration, Actionable Insights Reporting, CX Performance Benchmarking, Feedback to Action Loop Closure.
Top alternatives and competitors to Hello Customer include LiveCrew, Spiky.AI, Insider One, GenY Labs, Letter AI. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Hello Customer and LiveCrew are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Hello Customer, https://bouncewatch.com/company/hello-customer, updated 17 August 2026. When citing, please name BounceWatch and link this page.

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