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Hello Customer logo — The AI platform to centralize and analyze feedback, prioriti...

Hello Customer

The AI platform to centralize and analyze feedback, prioritize actions and take decisions with confidence.

Founded 2015 Belgium Belgium 31 employees Unknown Total: $8.50M AI, EdTech +2

General Information

Company Name Hello Customer
Founded Year 2015
Location Belgium Belgium +2
Founders / Decision Makers
Team member
Employees 31
Industries AI, EdTech, Media +1
Funding Stage Unknown
Social

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Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

Event Participation Sep 01, 2026

Hello Customer hosted a webinar titled 'Hello Customer webinar' featuring Bram De Vos and Michel Stevens, covering topics like customer centricity and ROI calculation.

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About Hello Customer

Hello Customer, founded in 2015 and headquartered in Belgium, is an innovative player in the AI landscape, focusing on enhancing the Customer Experience through its AI-powered Voice of Customer platform. Their slogan, "The AI platform to centralize and analyze feedback, prioritize actions and take decisions with confidence," encapsulates their mission to empower businesses with real-time, precise feedback analysis.

The company's diverse industry presence spans EdTech, Media, and CRM and Sales, demonstrating its broad relevance and adaptability. Noteworthy brands including Bridgestone, Securitas, Toyota Financial Services, TotalEnergies, and Worldline have leveraged Hello Customer's platform to prioritize impactful projects.

In terms of financing, Hello Customer secured a substantial €6.00M Series A investment in May 2020 from Peak Capital and Senovo. This financial backing underscores strong investor confidence and positions the company for continued growth in the burgeoning field of customer insights analytics.

Taxonomy: AI-powered platform, Voice of Customer, Customer Experience Management, Feedback Analysis, Real-time Feedback, Customer Insights, Text Analytics, Customer Feedback Management, Net Promoter Score, Linguistic Analysis, Customer Engagement, Data Segmentation, Customer Experience Optimization, Business Decision Support, Actionable Insights

Services & Products

Customer Feedback Collection
AI-Powered Analysis
Omnichannel Integration
Actionable Insights Reporting
CX Performance Benchmarking
Feedback to Action Loop Closure

Target Customers

Retail Banking Insurance Telecommunications Utilities CX Professionals

Funding Rounds & Investors (3)

View All
Funding Stage Amount Investors Lead Investors Date
Early VC •••••• 2
Investor
•••• •••• 		01 May 2020
Early VC •••••• 4
Investor Investor Investor
•••• •••• 		01 Nov 2018
Seed •••••• - 01 Apr 2015

Hello Customer Alternatives & Competitors

View All Alternatives
Hello Customer vs
Siempre Feedback
Siempre Feedback The Netherlands

Siempre Feedback is a feedback platform that helps organizations capture meaningful insights in the...

1 employees
Hello Customer vs
Pisano
Pisano United Kingdom

All-in-One Experience Management Platform that Feeds Voice of Customer and Employee Programs Back in...

Unknown
107 employees
Marketing
Compare Hello Customer vs Pisano
Hello Customer vs
Feedbox CEM
Feedbox CEM Mexico

EMPOWERING YOUR OPINION! Feedbox can enhance the feedback experience both for the customers and for...

16 employees
Big Data, Marketing
Also compare with: Hello Customer vs Surveypal Surveypal Hello Customer vs SURVEYSENSUM SURVEYSENSUM View all alternatives

FAQ About Hello Customer

The AI platform to centralize and analyze feedback, prioritize actions and take decisions with confidence.
Hello Customer was founded in 2015.
Hello Customer is headquartered in Belgium.
Hello Customer operates in the following industries: AI, EdTech, Media, CRM and Sales.
Hello Customer has approximately 31 employees.
Hello Customer has completed 3 funding rounds, raising a total of $8.50M. The latest funding stage is Unknown.
Hello Customer offers: Customer Feedback Collection, AI-Powered Analysis, Omnichannel Integration, Actionable Insights Reporting, CX Performance Benchmarking, Feedback to Action Loop Closure.
Top alternatives and competitors to Hello Customer include Siempre Feedback, Pisano, Feedbox CEM, Surveypal, SURVEYSENSUM. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Hello Customer and Siempre Feedback are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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